Maintenance Engineering II

Choice Hotels International•Nashville, TN

About The Position

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. Position Summary The role of the Maintenance Engineer is to maintain the hotel's customer and heart of house areas in accordance with brand standards by performing preventative maintenance and repairs as necessary Join a team that’s all about great service, genuine hospitality, and everyday opportunities to shine. At Radisson Hotel Nashville Airport, we keep things welcoming, supportive, and teamwork‑driven. Just minutes from the airport and close to all things Music City, it’s a great place to build your skills and grow your career. If you’re friendly, dependable, and excited to make a difference for our guests, we’d love to have you on our team.

Requirements

Ideal candidate will have a minimum of three years of general facility maintenance experience, preferably within the hospitality industry
Must have a valid driver’s license and be able to successfully pass a driving record check
Strong verbal, written and interpersonal skills
Works well independently or as part of a team
Strong attention to detail
Commitment to exceptional guest service
Ability to maintain a positive and professional attitude when handling all situations
Working knowledge of computer and math skills.
Must have a valid driver’s license and be able to successfully pass a driving record check
Willing to work a flexible schedule including weekends and holidays
Adhere to the policies and procedures of the hotel
Occasional lifting of up to 100 pounds
Ability to stand for long periods of time
Ability to hear with 100% accuracy with correction
Ability to stand and exert well paced mobility for an eight (8) hour shift
Ability to lift, pull, push up to 100 pounds on an ongoing basis
Must be able to squat, bend, kneel and twist on an ongoing basis

Nice To Haves

Experience in pool maintenance, HVAC units, plumbing, and electrical work preferred

Responsibilities

The Maintenance Engineer supports the general maintenance of the hotel.
Areas of responsibility include: painting, pools, flooring, doors, heating / cooling units, other general upkeep, and additional duties as assigned.
Responding to both customer and hotel staff reports of non-functioning equipment immediately
Providing value added service to guests by doing whatever reasonable and possible to meet or exceed customer expectations
Maintaining problem log book to record the equipment in need of repair and prioritizing efforts accordingly
Reporting any hazards or injuries in the department or hotel and taking immediate action to correct
Communicating effectively with guests, co-workers and supervisors
Working with outside contractors as necessary to assist them in performing maintenance or construction projects
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest