Maintenance Engineer

DRIFTWOOD HOSPITALITY MANAGEMENT•Southlake, TX

2d•Onsite

About The Position

The Hilton Southlake Town Square is proud to be one of Hilton’s most prestigious properties in North America, consistently ranking in the top 10% for guest service and overall cleanliness. As a Connie Award-winning hotel, we offer 248 beautifully appointed guest rooms and over 28,000 square feet of flexible meeting space, all overlooking the vibrant Southlake Town Square. At Hilton Southlake, we also take care of our team. Enjoy employee discounts at Hilton Hotels & Resorts, a Quarterly Team Member Celebration, and our Employee of the Quarter Program. Plus, we offer complimentary meals and a fun, supportive work environment. Join us and be a part of something truly special! Team Member Experience at Hilton Southlake At Hilton Southlake, we believe that exceptional hospitality begins with a thriving team. We’re proud to offer a workplace culture that values connection, recognition, and shared success. Our commitment to team member well-being goes beyond the job description: Complimentary Meals All AM and PM shift team members enjoy free, freshly prepared lunches daily—because great service starts with feeling nourished and appreciated. Quarterly Rallies Every quarter, we come together to celebrate wins, share updates, and energize our team with rally-style events that foster unity, motivation, and a shared sense of purpose. Employee Recognition We spotlight outstanding contributions through formal recognition programs, shout-outs, and awards that honor those who go above and beyond. Your dedication doesn’t go unnoticed—it’s celebrated. Monthly Family Breakfasts Once a month, we host a warm, welcoming breakfast for our team family style. It’s a chance to connect, relax, and enjoy a moment of hospitality together—Hilton style.Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY Responsible for the preventative and repair of the hotel’s mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, FF&E, grounds, swimming pool, etc.

Requirements

Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry.
Basic mechanical aptitude for operation and repair of hotel equipment
Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
Be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures.
Be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
Skill in the use of basic hand and electric tools and familiarity with parts and materials is required.
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Thorough knowledge of the layout of the building, sleeping and function rooms.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
Ability to listen effectively, speak, read and write English clearly, as there will be interaction with guests and other team members.
Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor.
Ability to follow written and or verbal instructions.
Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
Must be able to work in hot, cold and wet conditions and be able to stoop, kneel, crawl and climb on all types of surfaces.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air.
Grasping, lifting and holding tools and having good finger dexterity is required.
Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
Lifting and moving objects up to 100 pounds.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Responsibilities

Troubleshoots and repairs malfunction in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
Performs preventative maintenance assignments on a schedule basis (e.g., “room care”).
Services the hotel’s pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
Maintains the building exterior and “curb appeal” (e.g., lawn care, painting, and gardening).
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Engineering Personnel when needed.
Perform any related duties as requested by supervisor/manager.