Maintenance Engineer

Choice Hotels•North Creek, WA

17d•$25

About The Position

The role of the Maintenance Engineer is to maintain the hotel's customer and heart of house areas in accordance with brand standards by performing preventative maintenance and repairs as necessary. The Country Inn & Suites Seattle / Bothell (19333 North Creek Parkway, Bothell, WA) is looking for looking for an energetic individual to join team as a Maintenance Engineer . Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same.

Requirements

Ideal candidate will have a minimum of 2 to 3 years of general facility maintenance experience, preferably within the hospitality industry
Strong verbal, written and interpersonal skills
Works well independently or as part of a team
Strong attention to detail
Commitment to exceptional guest service
Ability to maintain a positive and professional attitude when handling all situations
Adhere to the policies and procedures of the hotel
Ability to work a flexible schedule including holidays and weekends
Working knowledge of computer and math skills
Experience in pool maintenance, HVAC units, plumbing, and electrical work is also a benefit

Nice To Haves

Certifications for HVAC CPO preferred.

Responsibilities

Responds to both customer and hotel staff reports of non-functioning equipment immediately
Maintains problem logbook to record the equipment in need of repair and prioritizes efforts accordingly
Reports any hazards or injuries in the department or hotel and takes immediate action to correct
Maintains rooms in operating condition by performing repairs as needed
Understands the Room Preventative Maintenance Program (R.P.M.)
Can manage full building systems during the shift
Prepares preventative maintenance cart for use each day
Replaces or repairs all appliances and damaged bathroom fixtures; executes general plumbing as needed
Maintains overall appearance of rooms; replaces broken mirrors, hangs fixtures, does touch-up painting, etc.
Repairs and maintains room's heating/ventilating/air conditioning systems
Performs preventative maintenance throughout the hotel
Maintains the condition of hotel lobbies and restaurants
Repairs furniture, carpet, marble, tile windows, mirrors and decorations as necessary
Maintains operating equipment in working condition by performing routine equipment checks and repairs
Attends schools or seminars to remain current on proper techniques
Creates 100% guest satisfaction by providing Yes I Can! genuine hospitality and by exceeding guest expectations
Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
Performs other duties as required to provide Yes I Can! genuine hospitality