Maintenance Engineer

Chetola Resort • Blowing Rock, NC

just now

About The Position

Chetola Resort is seeking a dependable and skilled Maintenance Engineer to join our team. This individual helps maintain the physical integrity, safety, and presentation of the resort, with a primary focus on condominium residences and support for Lodge hotel rooms and public spaces.
This role is essential to delivering a seamless luxury guest experience — ensuring every space is fully functional, meticulously maintained, and guest-ready at all times. The Maintenance Engineer works behind the scenes and in guest-facing moments to uphold the Forbes standard of effortless excellence.

Requirements

• Previous experience in a general maintenance role required
• A reliable, resourceful team player who takes pride in quality workmanship
• Calm, courteous, and professional when responding to guest and team needs
• Service-minded with a strong sense of ownership and follow-through
• Comfortable working evenings, weekends, and holidays in a hospitality environment
• Highly observant with strong organization and attention to detail
• Willing to jump in and support other departments when needed
• Ability to lift up to 50 pounds, climb ladders, and work in a physically active environment
• Valid driver’s license required

Nice To Haves

• Resort or hospitality experience a plus
• Working knowledge of basic plumbing, carpentry, and electrical systems preferred
• Availability to work some weekends and holidays preferred

Responsibilities

• Perform general maintenance duties across the resort including basic carpentry, plumbing, and electrical repairs
• Respond promptly to guest and team member maintenance requests
• Troubleshoot and repair HVAC, lighting, appliance, and in-room functionality issues
• Complete daily inspections of assigned areas to proactively identify maintenance needs
• Monitor and report unsafe or potentially hazardous conditions and take immediate corrective action
• Assist with snow removal, groundskeeping, and seasonal projects as needed
• Support preventive maintenance schedules and maintain accurate work order documentation
• Collaborate closely with Housekeeping, Guest Services, Security, and other departments to resolve issues quickly and discreetly
• Ensure guest spaces are fully functional, pristine, quiet, and free of visible defects before guest arrival
• Enter guest areas with discretion, professionalism, and respect for guest privacy
• Communicate clearly and courteously when interacting with guests, demonstrating calm confidence and ownership
• Anticipate maintenance needs by identifying early signs of wear, damage, or guest inconvenience
• Protect the aesthetic integrity of the resort by completing repairs that meet appearance and craftsmanship standards
• Work independently while maintaining strong communication with team leads
• Keep work areas, tools, carts, and storage spaces clean, organized, and presentation-ready
• Provide backup coverage for other shifts or urgent situations
• Uphold a culture of accountability, safety, and continuous improvement

Benefits

• Competitive pay
• Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks (discounts at Timberlake’s, the Spa, and recreation programs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed