Maintenance Dispatcher

Services For The Underserved, Inc.•New York, NY

52d•$65,000 - $65,000

About The Position

Service for the Underserved, Inc. (S:US) is a dynamic and growing social service andhousing agency with over 40 years of experience in providing housing and services to the most vulnerable in New York City. The Maintenance Dispatcher’s responsibility is to receive all requests for maintenance and repair work; and dispatching work orders to appropriate personnel, in real time

Requirements

Must have knowledge of Docuware: Ensure that all purchasing and service invoices are processed into the Docuware System within 30-40 days of receipt for payment
Must maintain daily attendance and punctuality to ensure daily goals and needs are met
Must have strong computer skills, including Yardi and Excel
Must have good communication skills to coordinate work with program staff
Must have minimum GED/HS diploma and computer certification

Responsibilities

Review all maintenance work order requests and assign to appropriate mobile team
Assess and prioritize work requests
Follow up and insure that work requests are completed in a timely manner
Close out work requests through electronic system
Create necessary work requests based on work requisitions
Prepare and submit monthly maintenance report for V.P.
Calculate percentage of work orders submitted, percentage completed as well as those which remain outstanding
Ensure that Superintendents submit their monthly completed work order reports
Coordinate with the Vehicle Fleet Manager and maintain a Log of Facility Maintenance Vehicles.
Updating and notifying maintenance staff of required periodic insurance, registration, inspection, oil changes and vehicle condition.
Ensure that in-house building inspections are completed weekly and reports are submitted every month.