Maintenance Dispatcher

DASMEN Residential • Ramsey, NJ

123d • $50,000 - $50,000

About The Position

DASMEN Residential is seeking a Maintenance Dispatcher who is responsible for overseeing daily maintenance work order assignments through our work order system. This role ensures all Maintenance Technicians are assigned tasks, that work orders are being actively completed, and reports are submitted at the end of each day summarizing team activity and completion status.

Requirements

• Strong organizational and time management skills
• Excellent communication skills (written and verbal)
• Ability to multitask and work in a fast-paced environment

Responsibilities

• Monitor the AppWork platform daily to view all active and incoming maintenance work orders.
• Assign work orders to Maintenance Technicians based on priority, technician availability, and location.
• Ensure all technicians have a full schedule of assigned tasks for the day.
• Track progress and follow up on outstanding or overdue work orders.
• Communicate with Maintenance Technicians and property teams to confirm status and completion of work.
• Escalate urgent or unresolved issues to the Maintenance Manager or appropriate team.
• Compile and submit a daily report at the end of each shift summarizing: Number of work orders assigned and completed, Any open or delayed tasks, Technician performance or issues.
• Maintain accurate records in the AppWork system to ensure data integrity and visibility.

Benefits

• Competitive salary & high bonus potential
• Medical, Dental, Vision Insurance
• Generous vacation and sick leave policy
• Extensive Paid Holidays
• Employee recognition and awards
• Free life insurance
• Short term disability
• Company-wide events
• A work family you can always rely on
• Employee Mentorship program
• Reimbursement program for industry schooling
• Employee housing discount
• Awarded Best Places to Work by multiple organizations
• Associate referral bonus
• Paid maternal and paternal leave
• Ongoing training
• Internal growth opportunities

What This Job Offers

• Job Type: Full-time
• Number of Employees: 251-500 employees