Maintenance Control Technician (Dallas, TX, US)

American Airlines•Dallas, TX

49d

About The Position

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Maintenance Control Technician provides technical direction to the Aircraft Maintenance Organization. Responsible for being a key reason why friends, family, and customers of American Airlines fly safely and on time. There are also opportunities for job growth and advancement, training, and working with many of the industry's most talented aviation professionals. The Maintenance Control Technician (MCT) provides the central point of contact to coordinate aircraft maintenance for all locations and supports the minute-to-minute operation of the fleet to which he is assigned. You will survey and analyze mechanical and operational performance of assigned fleet(s) or system(s). You will provide technical evaluation and recommendations for resolution of maintenance problems including but not limited to: oversight and coordination; communication with employees and/or vendors both inside and outside the Company.

Requirements

High School diploma or GED.
Applicable valid driver's license as required by local authorities.
Ability to read, write, fluently speak and understand the English language or language native to geographical location.
Minimum five (5) years of Aviation Maintenance Technician experience on commerical or military aircraft
Knowledge of Minimum Equipment List (MEL), Extended Twin Operations (ETOPS); General Procedures Manual (GPM)
Ability to work rotating shifts including weekends, holidays, and days-off
Work overtime on short notice or when operationally necessary
Ability to travel on short notice for support of Out of Service aircraft
Report to work on a regular and timely basis
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
Must pass initial and random Drug and Alcohol screening
Must be able to secure appropriate airport authority and/or US Customs security badges
Must be able to act professionally under stressful situations when dealing with other departments and customers
F.A.A. Airframe and Powerplant license

Nice To Haves

Extensive Avionics and/or Maintenance Control Technician experience preferred
Extensive Aircraft systems troubleshooting experience preferred

Responsibilities

Provide the central point of contact to coordinate aircraft maintenance for all locations
Provide the point of contact for Engineering Authorization requests by Production
Support the minute-to-minute operation of assigned fleet
Provide technical support for assigned fleets for Dispatchers, Pilots, Aviation Maintenance Technician, and other personnel
Coordinate parts and tooling movement with AOG and MLS
Coordinate manpower requirements for field trips to non-maintenance stations with MOD/MOC
Request and remotely direct the work of contract maintenance personnel in non-maintenance stations in accordance with Maintenance Operations Control Procedures Manual (MOCPM)
Survey and analyze mechanical and operational performance of assigned fleet(s) or system(s) utilizing vendor and American Airlines programs
Continuously monitor aircraft and engine performance systems
Provide technical evaluation and recommendations for resolution of maintenance problems
Utilize aircraft manufacture manuals and other technical manuals
Administer and authorize the use of the Minimum Equipment List (MEL)/Configuration Deviation List (CDL)/Nonessential Equipment Furnishings (NEF)/Tracking and Control (TAC) process in accordance with the Maintenance Operations Control Procedures Manual (MOCPM)
Update delay information and Date Modification Request (DMR) entries for non-maintenance stations
For aircraft at non-staffed maintenance stations, maintain a current list of aircraft status (Estimated Time Remaining or ETR) and communicate. Minimum Equipment List (MEL) information to the appropriate IOC personnel.
Review open non-routine maintenance items on assigned fleet(s) or system(s)
Assist in researching and developing a plan to resolve chronic aircraft faults
Monitor and write follow up items to ensure effectiveness of corrective action to chronic faults
Identify chronic components and pass this information to the Reliability Department
Alert the Maintenance Operations Control (MOC) Manager or MOC on Duty when mechanical problems arise that adversely affect systems operations
Review previous day's mechanical interruptions and follow up to ensure a positive final corrective action
Maintain and control CAT II/III aircraft certification and ensure aircraft remain in compliance
Maintain the ETOPS Program and ensure aircraft remain in compliance
Maintain the compass card records
Perform all functions in accordance with company procedures and policies
Coordinate and communicate with other employees and vendors in order to accomplish work tasks
Report to position on time, as scheduled, and at assigned station or location, including varying shifts, weekends, and holidays
Complete job-relevant training
Adhere to government (e.g., DOT, FAA, TSA) policies and regulations
Adhere to company policies, procedures, and performance standards
Follow instructions from management
Use relevant electronic systems to complete work
Work in a fast-paced, stressful environment, involving tight time constraints and high-pressure situations
Maintain a high level of focus and performance functioning throughout the shift

Benefits

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

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