Maintenance Branch Manager

Environmental Management Inc•Plain City, OH

About The Position

With the guidance of the Maintenance Operations Manager, directs the efficient operation of Maintenance Branch operations while functioning within the established budget guidelines. Works in cooperation with Maintenance Operations Manager, EMI Account Managers, Safety Manager, and Assets Manager with quality and customer satisfaction as top priority. Must be available to work in a management capacity for EMSI, Inc. Winter Services Division. Responsible for overall management of Specified Columbus Region. Responsible for providing leadership and training necessary for the crew leaders to obtain their goal of completing quality project maintenance. This manager will occasionally work alongside crews in the field. Communicates and resolves all issues related to maintenance to ensure all maintenance operations meets company standards.

Responsibilities

Project Management
Monthly forecasting to achieve targeted goals
Develop documented success factors for all direct reports
Review of Branch daily production to ensure projects are on track
Assist in daily scheduling of crews and equipment
Quality Control
Customer Communication
On-site communication with customers is required.
Work with Sales Staff to ensure customer satisfaction.
Conduct on-site inspections of customer properties to ensure quality and efficiency of services provided by company employees.
Assists / Implement Project Upsells
Review of pertinent site issues that require attention / approval for completion
Communicate with specified salesman to propose cost to owner
Division Profitability
Ensure projects are completed within budget and within budgeted hours through monthly forecast planning.
Review and analyze all daily, weekly and monthly production reports
Company Computer Software Systems:
Work in cooperation with administrative support staff to prepare and distribute operational and financial information needed by operational staff (FSM).
Understand and utilize company accounting and estimating software.
Employee Training
Ensures crews are trained according to EMI Individual Training Standards
On-site training as required to ensure crews have necessary knowledge to complete assigned tasks
Enforces safety protocols as outlined by EMI Safety Program
Snow Division / Snow and Ice Management
Work in various functions within the Snow Division