Maintenance Attendant

THE VICTUS GROUP MASTER•Port Townsend, WA

18h•Onsite

About The Position

The Maintenance Attendant assists the Maintenance Supervisor in the daily operation, maintenance, and repairs of all systems necessary for the smooth functioning of a large, modern hotel and its related properties, parking lots, and surrounding areas. This role is responsible for maintaining the hotel building and grounds, including guest rooms, hallways, lobbies, storerooms, laundry room, and parking lot. The attendant provides high-quality service to customers, responds to guest concerns, and has thorough knowledge of emergency and security procedures. Duties involve both routine and in-depth maintenance, operation of mechanical units and laundry equipment, and adherence to safety standards. The position requires performing various repairs, cleaning tasks, and supporting overall facility operations, including opening and closing procedures. The employee must adhere to all company work rules, procedures, and policies.

Requirements

Be able to move miscellaneous items weighing up to 75 lbs.
Must have a valid Driver's License with a clean driving record.
Ability to work independently or in a team setting.
Proficient in using computerized maintenance management systems such as Quore.
Strong Customer Service skills.
Ability to troubleshoot issues.
Knowledge of hazard waste clean up.
Knowledge of safety procedures.
Understanding of a preventative maintenance program.

Nice To Haves

Prior maintenance experience preferred but not required, including but not limited to building, hvac, plumbing and electrical.
Bilingual skills are a plus.

Responsibilities

Help the Maintenance Supervisor in the daily operation, maintenance, and repairs of all systems involved in the smooth operation of a large typical, modern hotel and related properties, parking lots and related areas.
Maintain the hotel building and grounds, including but not limited to the parking lot; guest rooms; hallways, lobbies, store-rooms, and laundry room.
Provide the highest quality of service to customers at all times.
Promptly respond to all guest-related concerns including but not limited to complaints and special requests.
Have a thorough knowledge of all emergency and security procedures.
Clean guest rooms to standards.
Perform in-depth and routine maintenance, as well as proper operation of all mechanical units within the guest rooms and public areas.
Operate and maintain all laundry equipment.
Practice safety standards at all times.
Be able to move miscellaneous items weighing up to 75 lbs.
Perform repairs as needed such as plunging toilets, tuning televisions or changing light bulbs.
Pick up outside trash, clean parking lot and planter areas.
Clean and check air conditioner filters.
Adhere to proper Lockout/Tagout procedures per OSHA requirements.
Maintain the Maintenance Shop in a clean, organized manner.
Adhere to all work rules, procedures, and policies established by the company, including but not limited to, those contained in the employee handbook.
Perform other duties as assigned, of which the employee is capable.
Operate various maintenance equipment.
Perform interior and exterior caulking and painting.
Perform roof maintenance.
Perform electrical repairs, including cleaning.
Perform carpentry repairs.
Perform tile repairs.
Perform foliage trimming.
Perform mechanical equipment maintenance.
Perform related general building maintenance.
Support professional service personnel when needed.
Help oversee the opening and closing of the facilities, and all electromechanical operational activities during and after business hours.
Ensure the smooth operation of all machinery, coordinating duties with Managerial staff and the Maintenance Supervisor.
Turn equipment on/off at beginning/ending of shift.
Clean all equipment and related hardware, including, but not limited to, stove, refrigeration, food warmers, counters, tools, parts, and equipment.
Observe all equipment operation.
Perform landscape gardening, tree trimming, exterior and interior painting of facility or furnishings, repairs or replaces minor electrical or plumbing components, concurrently resolving any arising issues with equipment, machinery, and general safety issues, as seasonally required.
Constantly communicate with other staff and general personnel.
Review cleanliness and general maintenance, resolve any pending issues, and finish shift at day’s end.
Open/close restaurant at the beginning or end of the shift, ensuring all entrance/exit security, within all job site areas.
Log in at shift’s start.
Change into work gear, depending on the first activity: apron, hairnet, anti-slip shoes, disposable plastic gloves or latex gloves, apron, etc.
Obtain tools and equipment for the day’s activities.
Turn on equipment and machinery as necessary.
Determine the day’s priorities with Maintenance Supervisor and schedule logistics for needed repairs or maintenance.
Perform repairs or maintenance of equipment with or without other outside service reps.
Maintain cleanliness of all hotel equipment, including kitchen, counter, serving, storage, and preparation areas.
Oversee equipment operation and management activities, concurrently maintaining an adequate flow of activities.
Perform maintenance of lighting, plumbing, painting, or gardening requirements depending on seasonal or emergency needs.
Resolve any issues or problems with the support of the Maintenance Supervisor, ensuring general safety, hygiene and cleanliness.
Replace or repair minor maintenance of lighting, plumbing or general operational equipment.
Report completed activities and any pending activities at end of shift, clean work area and finish shift.