Maintenance and Reliability Specialist

Blm S.p.a. • Chicago, IL

132d

About The Position

Join BLM GROUP USA as a Maintenance and Reliability Specialist, where you will play a crucial role in performing preventive maintenance of BLM equipment at customer sites. Under the supervision of the Head of Proactive Services and Analytics, you will complete necessary procedures outlined in maintenance contracts and provide support and recommendations to programmers and operators. Your role will involve facilitating timely resolutions to customer issues while maintaining positive client relationships. This position requires a commitment to customer service and the ability to work effectively in a dynamic environment.

Requirements

• High School Diploma required.
• Associate degree in a Technical discipline preferred or comparable military experience.
• At least five (5) years of experience in machine tool operation, maintenance, and repair.
• At least two (2) years of CAD/CAM software experience.
• At least five (5) years of experience in a similar technical position.
• At least one (1) year in a customer service role.
• Valid Driver's License with no more than two (2) points on a driving record within a three (3) year period.

Nice To Haves

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to effectively use electrical, pneumatic, and hydraulic schematics.
• Ability to utilize electric/electronic testing and measurement equipment.
• Proficient in reading and comprehending technical information.
• Ability to program parts for CNC machines.
• Familiarity with 2D and 3D CAD/CAM software (AutoCad, SolidWorks, Inventor, etc.).
• Excellent verbal and written communication skills.
• Resourceful and able to discern who to call for assistance based on the technical situation.

Responsibilities

• Support the sales staff in servicing BLM equipment.
• Perform preventive maintenance and service of equipment for customers at the customer site.
• Support maintenance performance monitoring, root cause analysis, condition-based monitoring, and reliability-centered maintenance.
• Provide support to programmers on best recommendations and approaches on programming parts.
• Recommend improved practices, methods, and procedures to increase efficiency and quality while reducing equipment downtime.
• Provide support and training for operators and maintenance personnel when needed and onsite.
• Document all service performed on the equipment and future service needs.
• Maintain excellent customer service and customer satisfaction.
• Prepare service reports/work order forms timely and accurately.
• Accurately track expenses and complete expense reports in a timely manner.
• Maintain a safe work environment and operate within OSHA/MIOSHA guidelines.
• Work overtime as required by customer need.
• Travel as required, 90 - 100%.

Benefits

• Medical, dental, and vision insurance.
• 401k with company match.
• Life and disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED