Maintenance and Operations Manager

Vail Butler • Vail, CO

224d • $75,000 - $100,000

About The Position

The Maintenance and Operations Manager at Vail Butler plays a critical role in ensuring the smooth and efficient management of our luxury vacation rental properties. This individual will oversee daily operations, coordinate teams, maintain high-quality property standards, and optimize guest experiences. The role requires strong leadership, attention to detail, and the ability to problem-solve in a fast-paced environment.

Requirements

• 5+ years of experience in property management or hospitality operations
• 5+ years in maintenance, handiwork, HVAC, or related fields
• Proven leadership and team management skills
• Strong communication and organizational abilities
• Proficiency with Google Workspace (Gmail, Docs, Sheets, etc.)
• Detail-oriented, with the ability to manage multiple priorities
• College degree preferred
• Willingness to work evenings, weekends, and holidays when needed

Responsibilities

• Develop and execute a strategic property operations and maintenance plan aligned with Vail Butler's long-term growth and quality objectives.
• Oversee all maintenance, repair, and operational activities across the property portfolio, ensuring exceptional standards of cleanliness, safety, and presentation.
• Lead and develop the operations team—including Property Managers and Home Specialists—through hands-on support, training, and performance coaching.
• Drive the growth of the maintenance division by identifying revenue opportunities, optimizing service offerings, and improving operational profitability.
• Manage daily operations with a strong focus on workflow efficiency, cost control, and service consistency.
• Coordinate and oversee maintenance projects and renovations, ensuring timely, high-quality, and budget-conscious execution.
• Conduct regular property inspections to proactively identify issues, maintain quality standards, and reduce long-term maintenance costs.
• Track key performance metrics and generate operational reports to inform strategic decision-making and leadership updates.
• Cultivate and manage vendor and contractor relationships to ensure timely service delivery, contract compliance, and competitive pricing.
• Establish clear communication channels with homeowners, providing updates and oversight for all maintenance work specific to their properties.

Benefits

• Health, Dental, and Vision Insurance (multiple plan options)
• 401(K) with discretionary employer match
• 15 days of Paid Time Off annually (with rollover)
• Up to 48 hours of Sick Leave per year
• Paid Holidays
• Technology Stipend: A yearly $1,500 stipend towards working expenses such as office supplies, internet, phone, firewall, and software or equipment upgrades. This stipend is rewarded after 6 months from your start date.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree