Maintenance and Avionics Technical Sales Manager

EXCLUSIVE JETS LLC • NC

98d

About The Position

flyExclusive is a dynamic and growing company with a strong commitment to safety, service, and excellence. As a member of our team, you will have the opportunity to work with state-of-the-art aircraft and advanced technologies, providing you with valuable experience and career development opportunities. We offer a competitive salary and benefits package, as well as a supportive and collaborative work environment. Join us at flyExclusive and take your career to new heights!

Requirements

• High School Diploma or Equivalent Experience.
• Bachelor's degree in associated field.
• Minimum five (5) years in customer support or MRO (Maintenance, Repair Operations).
• Must be authorized to work lawfully in the United States without sponsorship.
• Candidates must successfully complete a comprehensive background check prior to employment.

Responsibilities

• Provide Maintenance and Avionics sales support to streamline MRO business processes.
• Collaborate with internal and external customers, building quotes/estimates, invoices/credits technical inquiries and logistical details before customer input.
• Manage pricing agreements for MRO activities.
• Assist in planning and scheduling for FlyExclusive and internal/external customers.
• Manage customer expectations pre-input, ensuring clear communication and alignment before work begins.
• Conduct proactive outreach to customers regarding painting and interior upgrades.
• Track project status and organize internal schedules based on pipeline probability of closing.
• Provide technical support on requirements, proposal terms, and conditions, ensuring customer inquiries are addressed accurately and thoroughly.
• Actively participate in design specification sessions with customers, collaborating with designers to ensure customer needs and preferences are met.
• Stay current on industry trends, regulations (FAA Part 145), technologies, and competitor offerings in the maintenance and avionics space.
• Recommend new service offerings, capabilities, or improvements based on market demand and customer feedback.
• Develop and execute strategic sales plans to drive growth in maintenance and avionics service offerings.
• Build and maintain relationships with existing customers, OEMs, and partners to promote repeat business and referrals.
• Identify and pursue new business opportunities in both scheduled and unscheduled maintenance, avionics installations, modifications, and upgrades.
• Leverage Company and Aviation databases to identify, manage, and track sales opportunities.
• Promote and sell MRO Maintenance and Avionics services by preparing and delivering professional sales presentations, proposals, and contract reviews independently or in collaboration with other departments.
• Represent the company at industry trade shows and vendor events, building new relationships and strengthening existing customer/vendor partnerships.
• Establish and maintain key vendor relationships in support of system upgrades, materials sourcing, and customer targeting.
• Prepare and deliver quotations, estimates, and pricing for Maintenance and Avionics, ensuring compliance with company pricing policies.
• Conduct regular price/cost analyses and maintain harmonization of pricing strategies across the business.
• Track customer quotes, coordinate RFP/RFQ processes, and support accurate, timely responses.
• Coordinate initial billing for maintenance events prior to input; assist Finance/ Planning with invoice creation.
• Work hand in hand with Project Management team on an as needed basis.
• Create customer sales orders, initiate work orders, and ensure project documentation aligns with company standards.
• Conduct internal cost analyses of completed projects, comparing historical costs against current proposals.
• Forecast, schedule, and plan upcoming projects; support and/or lead cross-functional projects as needed.
• Create and maintain harmonization of the Customer Interface process ensuring a seamless client experience.
• Support adherence to company policies, procedures, and directives.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees