Mainframe Operator/ Production Analyst

Randstad • San Antonio, TX

421d • $62,400 - $79,040

About The Position

The Mainframe Operator/Production Analyst role is a contract-to-hire position based in San Antonio, TX, focused on managing mainframe operations and job scheduling. The position requires strong communication and problem-solving skills, as well as proficiency in various mainframe tools and processes. The successful candidate will be responsible for troubleshooting job abends, managing file structures, and improving production procedures to enhance business operations and customer relationships.

Requirements

• 4+ years of experience in mainframe operations, job scheduling, or a similar role.
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Knowledge of change control processes and tools like JIRA, ServiceNow, and Change Management systems.
• Ability to recognize and resolve potential issues.
• Strong verbal and written communication skills.

Responsibilities

• Demonstrate strong communication and problem-solving skills, fluency in JCL, and attention to detail.
• Troubleshoot and resolve job abends, including determining restart points, file cleanups, and necessary adjustments to file allocations or dispositions.
• Understand file structures, file types, space allocations, and how to create and manage generation data sets.
• Navigate tools like TSO, CICS, Roscoe, and mainframe scheduling systems, handling complex job schedules and executing utilities for problem resolution.
• Familiarity with change control processes and tools such as JIRA, ServiceNow, and mainframe console operations, directing lower-level operators in tasks.
• Multitask, improve documentation and processes, cover shifts when needed, attend meetings, and remain on call 24/7 for problem resolution.
• Use effective communication and problem-solving skills to troubleshoot and resolve job abends, helping improve production procedures that impact lines of business and customer relationships.

Benefits

• Health insurance
• Incentive and recognition program
• 401K contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree