Mainframe Documerge

CapgeminiNew York, NY

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Job DescriptionService Exp - Client Communications - CSF/ Documerge Roles & Responsibilities:Design develop enhance and support CSF Custom Statement Formatter and Documerge templates for high volume batch and on demand customer communications statements letters noticesAnalyze and modify COBOL programs copybooks and JCL that drive document generation data preparation and print workflowsPerform reverse engineering of legacy CSF Documerge templates including RDLs DDLs rule bases VLAM files and associated COBOL logic to understand layout rules and data lineageMap COBOL data structures and copybooks to CSF Documerge form fields and variables ensuring accurate population of document contentDevelop and maintain JCL jobs for document generation print processing and downstream distribution AFP PDF print streamsTroubleshoot and resolve production issues related to document formatting missing data pagination conditional logic and batch failuresSupport testing activities including unit testing system testing content comparison regression testing and UAT defect resolutionCollaborate with business analysts CSF SMEs QA teams and migration teams to clarify requirements and validate document outputsCreate and maintain technical documentation covering CSF templates COBOL logic JCL flows data lineage and business rules to support ongoing maintenance or modernization initiativesProvide input and support for legacy CCM modernization or migration programs eg CSF Documerge to modern CCM platforms by extracting rules and specifications

Requirements

  • Strong hands on experience with CSF Custom Statement Formatter and Documerge in enterprise CCM environments
  • Advanced expertise in COBOL batch oriented programs including program analysis enhancements and debugging
  • Solid experience with JCL job scheduling restart recovery and batch performance tuning
  • Strong understanding of mainframe file structures copybooks VSAM sequential files and data movement
  • Experience working with rule driven document generation conditional logic and form assembly
  • Deep understanding of high volume document generation for customer communications statements policies letters notices
  • Experience with CSF RDLs DDLs rule bases VLAM libraries and layout definitions
  • Familiarity with AFP PDF generation print streams and downstream print or distribution processes
  • Strong skills in reverse engineering legacy CCM solutions to extract layout rules data mappings and business logic
  • Experience supporting content validation data comparison and reconciliation between baseline and updated outputs
  • Ability to perform impact analysis across COBOL JCL and CSF Documerge components
  • Strong analytical and problem solving skills with attention to detail
  • Ability to work effectively with cross functional teams including business QA and architecture groups
  • Good documentation and communication skills to explain complex legacy logic

Nice To Haves

  • Experience in insurance or financial services environments is highly preferred

Responsibilities

  • Design develop enhance and support CSF Custom Statement Formatter and Documerge templates for high volume batch and on demand customer communications statements letters notices
  • Analyze and modify COBOL programs copybooks and JCL that drive document generation data preparation and print workflows
  • Perform reverse engineering of legacy CSF Documerge templates including RDLs DDLs rule bases VLAM files and associated COBOL logic to understand layout rules and data lineage
  • Map COBOL data structures and copybooks to CSF Documerge form fields and variables ensuring accurate population of document content
  • Develop and maintain JCL jobs for document generation print processing and downstream distribution AFP PDF print streams
  • Troubleshoot and resolve production issues related to document formatting missing data pagination conditional logic and batch failures
  • Support testing activities including unit testing system testing content comparison regression testing and UAT defect resolution
  • Collaborate with business analysts CSF SMEs QA teams and migration teams to clarify requirements and validate document outputs
  • Create and maintain technical documentation covering CSF templates COBOL logic JCL flows data lineage and business rules to support ongoing maintenance or modernization initiatives
  • Provide input and support for legacy CCM modernization or migration programs eg CSF Documerge to modern CCM platforms by extracting rules and specifications

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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