Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Job DescriptionService Exp - Client Communications - CSF/ Documerge Roles & Responsibilities:Design develop enhance and support CSF Custom Statement Formatter and Documerge templates for high volume batch and on demand customer communications statements letters noticesAnalyze and modify COBOL programs copybooks and JCL that drive document generation data preparation and print workflowsPerform reverse engineering of legacy CSF Documerge templates including RDLs DDLs rule bases VLAM files and associated COBOL logic to understand layout rules and data lineageMap COBOL data structures and copybooks to CSF Documerge form fields and variables ensuring accurate population of document contentDevelop and maintain JCL jobs for document generation print processing and downstream distribution AFP PDF print streamsTroubleshoot and resolve production issues related to document formatting missing data pagination conditional logic and batch failuresSupport testing activities including unit testing system testing content comparison regression testing and UAT defect resolutionCollaborate with business analysts CSF SMEs QA teams and migration teams to clarify requirements and validate document outputsCreate and maintain technical documentation covering CSF templates COBOL logic JCL flows data lineage and business rules to support ongoing maintenance or modernization initiativesProvide input and support for legacy CCM modernization or migration programs eg CSF Documerge to modern CCM platforms by extracting rules and specifications
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees