Main Shop Service Advisor - Olympia Kia

Gee Automotive Companies • WA

98d • $60,000 - $120,000

About The Position

Olympia Kia is seeking an experienced and customer-focused Main Shop Service Advisor to join our dynamic service team. As a key liaison between our customers and service technicians, the ideal candidate will have a strong background in automotive service, excellent communication skills, and a commitment to delivering a superior customer experience. At Olympia Kia, we are committed to excellence in both customer service and employee satisfaction. We take pride in fostering a respectful, professional, and growth-focused environment where our team members can thrive.

Requirements

• Previous experience as a Service Advisor in an automotive dealership or repair facility required
• Strong knowledge of vehicle systems and maintenance procedures
• Proven ability to manage multiple tasks in a fast-paced environment
• Exceptional interpersonal and organizational skills
• Experience with Reynolds or other dealership management software preferred
• Must be 18 years or older with a valid driver's license and clean driving record
• Able to pass a criminal background check and pre-employment drug screen

Responsibilities

• Greet and assist customers in a professional and courteous manner
• Accurately document vehicle concerns and service needs
• Provide detailed cost estimates and clearly explain recommended services
• Coordinate repair timelines and communicate status updates to customers
• Work closely with technicians to ensure timely and accurate service completion
• Maintain customer satisfaction through follow-up and consistent service quality

Benefits

• Health Insurance starting at under $100 per month
• Dental, Vision, and Company-Paid Life Insurance
• Employee Assistance Plan
• 401(k) with Company Match
• Paid Time Off that accrues from Day 1
• An excellent menu of voluntary benefits
• Employee pricing for you and your family on vehicles, parts, and service

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1,001-5,000 employees