Main Office Customer Service Representative

Isabella Bank•Mount Pleasant, MI

About The Position

Opens new saving and checking accounts, CDs, IRAs, processes loans, and provides assistance to loan officers and Branch Manager or Branch Supervisor as needed.

Requirements

High School Diploma required
Strong computer skills
Strong verbal and written communication skills
Good mathematical skills
Enthusiastic, positive, outgoing personality
Ability to work well in a group or independently
Ability to multi-task in a fast-paced environment

Nice To Haves

Two Years banking experience preferred
Experience opening new accounts preferred
Loan documentation experience preferred

Responsibilities

Assists customers, in person or via phone, with aspects of opening and maintaining checking accounts, savings accounts, CDs, IRAs and provides other customer services as needed.
Expected to serve on teller line as needed.
Cross-markets financial institution products and services as appropriate.
May assemble and verify accuracy of loan documents.
Checks documents for proper vesting, legal descriptions, closing dates and signatures.
May assist in processing mortgage and installment loans by inputting necessary customer information and ensuring that loan files contain documents with proper signature, dates and other relevant data.
Provides administrative assistance to the Branch Manager or Branch Supervisor.
Travel to other branches to assist with staffing may be required.
Teller duties as needed.
Other duties as assigned.