Mailroom Support Agent

Experian • Allen, TX

11h • Onsite

About The Position

The Mailroom Support Agent's primary function is to process specialty mail and detect any fraudulent activity. You will be paid $17.50/hour and will work onsite at our 701 Experian Parkway, Allen, TX office and report to the Customer Support Manager.
The hours for this positions are:
Sunday 5am-1:30pm
Mon/Tues 11:30am-10pm
Wed/Fri 11:00am-5:30pm
Thurs/Sat: OFF

Requirements

• Sunday 5am-1:30pm
• Mon/Tues 11:30am-10pm
• Wed/Fri 11:00am-5:30pm
• Thurs/Sat: OFF
• You have a High School Diploma or equivalent experience
• You have 6 months to 1 year of experience in customer service-related experience
• You have previous experience working in either a mailroom environment, a retail environment, a warehouse environment, or other relevant work environments
• You have experience in shipping and receiving, inventory management, mail distribution, or other equivalent skills transferrable to this position
• You have previous experience with Microsoft Office; internet, email, and ability to operate office equipment
• You will be available to work overtime
• You will be required pass background screening which will include a criminal background check, employment verification, education verification, credit check and a drug screen.

Responsibilities

• You will process specialty correspondence by opening and scanning department mail
• You will code mail by correspondence type and route to the appropriate department
• You will screen mail to detect fraudulent activity
• You will navigate the scanning system and applications. Performing limited maintenance on the scanning system.
• You will lift and carry bins of mail weighing up to 25-30 pounds.

Benefits

• Core benefits including medical, dental, vision, and matching 401K
• Flexible time off including volunteer time off, vacation, sick and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED