Mailroom Specialist

Ricoh Electronics • Cleveland, OH

404d

About The Position

The Mailroom Specialist is responsible for providing operational support in various areas including mail processing, copying, and shipping. This role involves operating duplicating and scanning equipment, handling incoming and outgoing mail, and ensuring the proper functioning of office equipment. The position requires interaction with customers and coordination of service calls, making it essential for maintaining efficient office operations.

Requirements

• High school diploma, GED, or equivalent work experience.
• Some related copy job experience is preferred.
• Valid driver's license and minimum levels of auto insurance coverage may be required.
• Demonstrated competency in basic computer skills including proficiency in MS Office Suite.

Nice To Haves

• Technical aptitude with printers, copy and postage machines.
• Good customer service skills.
• Good organization skills.
• Effective communication skills with internal and external customers.

Responsibilities

• Operate duplicating and scanning equipment.
• Sort, distribute, and handle incoming and outgoing mail/faxes.
• Apply necessary postage for mail.
• Perform basic scanning responsibilities.
• Ensure convenience copiers are working properly and perform daily inspections.
• Maintain records for management reports and inventory of supplies needed.
• Distribute office supplies and fax transmissions to personnel.
• Perform furniture and conference room setup.
• Calculate charges for jobs performed and maintain logs.
• Respond to and coordinate all service calls required by customers.
• Deliver completed jobs to predetermined customer locations.
• Maintain daily meter and service logs.
• Perform duties related to shipping and receiving materials in a mailroom environment.
• Use various office equipment including shrink-wrap machine, paper cutter, and bindery equipment.
• Perform filing duties including purging and archiving old documents.
• Understand Ricoh Services Portfolio & Technology.

What This Job Offers

• Job Type: Full-time
• Industry: Machinery Manufacturing
• Education Level: High school or GED