Mailroom Specialist

Ricoh • Atlanta, GA

3h • Onsite

About The Position

Provides operations functions in one or all of the following areas: sorting, mailing, inserting, ships and receives product and supplies, distributes and handles incoming and outgoing mail, as well as applies necessary postage. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialists. This position reports directly to the Site Manager.

Requirements

• Requires high school diploma or GED and 1-2 years of related work experience.
• May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.
• Demonstrate competency in basic computer skills including proficiency in MS Office Suite
• Requires knowledge and understanding of shipping/receiving procedures.
• Possesses ability to work independently and flexibly to complete projects.
• Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
• Possesses ability to comprehend instructions concerning mail delivery.
• Possesses troubleshooting and problem-solving skills.
• Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
• Possesses excellent customer relations skills and excellent verbal communication skills.

Nice To Haves

• Some related mail experience is preferred.
• Basic electronics knowledge is preferred.

Responsibilities

• Distributes office supplies and mail to company personnel and/or designated drop-off points as required.
• Calculates charges for jobs performed and maintains logs and may generate reports.
• Responds to and coordinates all service calls.
• May perform filing duties in conjunction with specific customer requests.
• Delivers mail and packages to pre-determined customer locations within and outside of the site.
• Maintains daily meter, mail and service logs.
• May travel between customer's buildings.
• Utilize the online tracking system to receive, track and deliver packages.
• Answers customer questions regarding status or feasibility of Mail requests.
• Performs duties related to the shipping of materials.
• Performs duties related to the receiving, sorting and delivery of mail and packages.
• Performs duties related to the Point of Sales system.
• Performs shipping, receiving and dock work in a mailroom type environment
• May require periodic overtime on nights and weekends.
• Utilize the Quality Check Procedures that are in place.
• Performs other duties as assigned.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED