Mailroom Specialist 1

Premera Blue Cross•Mountlake Terrace, WA

11d•Onsite

About The Position

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. To better serve our customers, we are fostering a culture that emphasizes employee growth, collaborative innovation, and inspired leadership. We are dedicated to creating an environment where employees can excel and where top talent is attracted, retained, and thrives. As a testament to these efforts, Premera has been recognized on the 2025 America's Dream Employers list. Newsweek honored Premera as one of America's Greatest Workplaces, America's Greatest Workplaces for Inclusion, and America's Greatest Workplaces For Mental Well-Being, Forbes ranked Premera among America’s Best Midsize Employers for the fourth time. Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/. The Mailroom Specialist I is responsible for processing all company mail: sorting and distributing incoming, inter-office and outgoing mail. Duties may include and are not limited to: hand-sorting mail, assisting with operation of high-speed mail inserters and sorters, and handling parcels. You may be required to drive a company mail delivery truck (on-campus). This is an onsite position on our Mountlake Terrace campus.

Requirements

One (1) year of work experience (Required)
Good verbal and written communication skills (including email, phone, and in person)
Strong attention to detail
Ability to work well as a member of a team, as well as independently
Ability to work in a fast-paced environment
Experience using a PC with standard office software (such as MS Word, Excel, and Outlook)

Nice To Haves

Previous mail processing or mail distribution experience preferred
Data entry experience preferred

Responsibilities

Identify, sort, file, batch, and route interoffice and incoming mail, including incoming revenue (accounting)
Conduct up to 3 mail-runs each day for Buildings 1, 2, 3, 4, and 5, in a timely, professional and accurate manner, which involves delivering mail to specific office areas by pulling or pushing a cart with mail
Prepare outgoing interoffice mail to satellite offices
Operate standard mail processing equipment
Prepare, receive, and track parcels for carriers (such as UPS and FedEx) as well as certified and registered mail
Identify, log, sign out and track incoming items (using Package Tracking system)
Provide customer service on behalf of the Mailroom in person, by phone or email
Maintain existing logs, databases, and other Mailroom records as assigned
Cross-train in other Mail Services departments (Inserter Room and Shipping & Receiving) as assigned by Supervisor
Perform other duties as assigned

Benefits

Medical, vision, and dental coverage with low employee premiums.
Voluntary benefit offerings, including pet insurance for paw parents.
Life and disability insurance.
Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
Generous paid time off to reenergize.
Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.
Employee recognition program to celebrate anniversaries, team accomplishments, and more.
For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.
Commuter perks make your trip to work less impactful on the environment and your wallet.
Free convenient on-site parking.
Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.