About the position
Assists the department in daily activities; sorting inbound mail for deliveries to complete various building mail runs throughout the facility; processing UPS and USPS packages for outbound mailing; back-up for all positions in mail center, copy center and receptionist desk. A valid driver's license and good driving record is a must.
Responsibilities
- Handling/Sorting Mail for inbound/outbound delivery
- Processing of packages for outbound delivery for UPS & USPS
- Operates various office equipment, software and/or tools required by the department to complete assigned tasks
- Answers and responds to incoming phone calls and emails requesting support relative to the assigned department
- Performs routine record filing and may be responsible for the set up and maintenance of filing systems
- Receives and distributes mail, reports, and other department records
- Researches and analyzes data under the guidance of a higher-level personnel
- Communicates clearly and accurately with internal and external customers
- Performs simple mathematical equations and completes routine forms as needed
- Maintains operating knowledge of manual and computer systems utilized by the assigned department
- Supports other departments during installs, upgrades, and conversions according to goals of the assigned department
- Receives cross-training in one or more department functions and can perform duties for any absent personnel within the department
- Completes departmental reporting as needed
- Completes other duties, including special projects, as assigned by Management
Requirements
- High School Diploma or GED
- Experience with Word, Excel, and other MS Office applications
- Effective listening, telephone, verbal, and written communication skills
- Accurate computer keyboard and data entry skills
- Ability to learn new products and technology quickly
- Positive, professional attitude and adaptive to change
- Ability to sit for extended periods of time in a relatively stationary position
- Ability to perform repeated bending, standing, and reaching
- Ability to occasionally lift 40 pounds
