Mailroom Document Processor/Scanner Operator - Full Time

Smart Data Solutions LLC-posted 3 months ago
Tempe, AZ
251-500 employees
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Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Mailroom Document Processor/Scanner Operator. The role involves ensuring Hi-Trust certification requirements are met, performing document processing tasks, and operating scanning equipment while maintaining confidentiality and compliance with company policies.

  • Ensuring Hi-Trust certification requirements are met, including working on one client at a time and adhering to Smart Data Solutions Acceptable Use Policy.
  • Performing all tasks assigned with great attention to detail and in a timely manner.
  • Maintaining acceptable levels of productivity to align with performance standards.
  • Assisting with data capture and data entry in the QuickClaim system as needed.
  • Opening, sorting, batching and quality control of documents in a timely manner.
  • Preparing, verifying, and counting documents for scanning.
  • Preparing documents for scanning by unfolding/flattening, taping, removing rubber bands, or un-stapling documents.
  • Fixing tears and making copies of documents, if needed.
  • Following proper sorting method with appropriate cover sheets as trained.
  • Properly identifying P.O. Box, client name, and patient name on documents.
  • Processing incoming mail based on customer required instructions.
  • Ensuring assigned work is completed to align with customer service level agreements.
  • Ensuring that all PHI is kept confidential and complying with all company policies and procedures.
  • Performing Scanner Operating duties and responsibilities when business needs arise.
  • Keeping provided scanner logs up to date.
  • Troubleshooting and correcting basic technical errors of the scanning machine(s).
  • Operating and cleaning the scanner machines.
  • Verifying batches are accurate before committing such batches.
  • Must have ability to lift 45 pounds.
  • Strong organizational skills and attention to detail.
  • Manages time effectively and is dependable.
  • Effective communication skills.
  • Computer literacy.
  • 40+ WPM typing speed, 4500 KPH ten key.
  • Ability to quickly learn a new system and memorize hot key/short cuts.
  • Health insurance.
  • Short-term and long-term disability.
  • 401(k) with a company match.
  • Flexible environment with a competitive paid time off package including vacation, holiday, give-back day, and a floating day.
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