Mailroom & Delivery Dock Worker

JLL•Princeton, NJ

1d•Onsite

About The Position

At JLL, we're looking for a dedicated Mailroom & Delivery Dock Worker to join our team and help shape a brighter way for our clients and fellow employees. In this role, you'll be at the heart of our daily operations, ensuring the smooth and efficient handling of all incoming and outgoing mail, packages, and deliveries. You'll perform routine material handling duties, manage mailroom operations, and process shipments while maintaining strict compliance with all applicable regulations, SOPs, and work instructions. Working in a fast-paced, team-based environment with minimal supervision, you'll interact with various departments and external partners, contributing to the seamless flow of information and materials throughout our organization. This position requires excellent attention to detail, organizational skills, and the ability to work collaboratively while supporting departmental and company goals.

Requirements

High school diploma or equivalent
Valid driver's license with completion of appropriate training based on vehicles utilized
Ability to lift and move packages weighing up to 50 pounds, with capability to lift, bend, and move to perform job tasks safely
Proficiency in basic computer applications (MS Office, email, tracking systems)
Strong attention to detail, accuracy, and excellent organizational and time management skills
Good communication and interpersonal skills with ability to work collaboratively with minimal supervision
Ability to stand and walk for long periods of time while performing material handling duties

Nice To Haves

Previous experience in a mailroom or shipping/receiving environment
Familiarity with postal regulations and shipping procedures
Knowledge of inventory management practices
Experience with package tracking software and processing certified/accountable mail
Customer service experience

Responsibilities

Sort and distribute incoming mail, packages, and accountable mail to appropriate departments or individuals using tracking systems for certified and registered items
Process outgoing mail including weighing, metering, preparing items for shipment, printing shipping labels and postage, and coordinating with courier services for special deliveries and pickups
Operate and maintain mailroom equipment such as postage meters, package scanners, and bean-to-cup coffee machines, including cleaning and restocking coffee supplies
Handle pallets and packages, inspect goods received for damage, and distribute products to other departments throughout the facility
Manage inventory of mailroom and coffee supplies, maintain accurate records of all mail and package transactions, and reorder materials as necessary
Complete weekly paper deliveries to copy rooms and mailrooms, processing all deliveries through tracking systems with hand delivery to customers
Respond to customer phone calls and inquiries while ensuring compliance with company policies, postal regulations, and federal, state, and local requirements