Mailroom Coordinator

University of Virginia • VA

91d • $22 - $24

About The Position

The University of Virginia Library is seeking a Mailroom Coordinator for the Shannon Library mailroom. As part of the Access Services department, the Mailroom Coordinator oversees the daily operations of mail services, coordinating with carriers and communicating with library staff to ensure efficient delivery and shipping of mail and packages. This position works closely with Interlibrary Services (ILS), processing incoming and outgoing materials and collaborating with the ILS Supervisor to continually improve mailroom workflows. The University of Virginia Library is here to ensure that the University community has the information it needs for teaching, research, and personal enjoyment and enrichment. Regularly ranked in the top quartile of ARL libraries, UVA Library has six locations, more than 220 staffers, and more than 100 student employees. Additionally, as a major research institution, the Library regularly collaborates with professional organizations such as the Virtual Library of Virginia (VIVA), Virginia Library Association, Association of College and Research Libraries, and others. The University of Virginia Library promotes a culture of respect, collaboration, accountability, and mutual understanding. Departments and individuals are expected to work together, both in professional collaborations and in creating a culture where all can thrive. The UVA Library is interested in reviewing candidates with a broad range of experiences, education, and qualifications. If you are excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to apply anyway.

Requirements

• Education: High School Diploma
• Experience: At least one year of customer service experience.

Nice To Haves

• Two years of prior experience in mail services, shipping/receiving, or customer service
• Basic computer skills, including Microsoft Office Suite and mail shipping/tracking systems
• Strong organization, communication, and customer service skills
• Dependable, punctual, and able to work independently

Responsibilities

• Receiving, sorting, and distributing incoming mail and packages for library staff
• Accurately logging incoming packages, shelving in storage room, and notifying recipients
• Packaging and processing outgoing mail and packages for library staff
• Operate mailroom equipment (e.g., stapler, scales, printers, cardboard baler) safely and effectively
• Maintain organization of mailroom space and supplies
• Coordinate with library departments (e.g., finance, facilities maintenance) regarding billing, building closures, etc
• Work with supervisor to analyze workflows, identify issues, and recommend solutions

Benefits

• This is a non-exempt-level, benefited position.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED