Mailroom Clerk

Portfolio Recovery Associates • Norfolk, VA

237d

About The Position

Responsible for all mailroom duties including management and processing of incoming, outgoing, and inter-office mail.

Requirements

• High School Diploma or G.E.D required.
• 3-5 years of related administrative/mailroom experience.
• 3-5 years technical experience with high-volume mail sorting machines, such as the OPEX Falcon.
• Proficient with Microsoft Windows and Microsoft Office.
• Proficient in understanding and applying applicable elements of the FCCPA and FCRA for tasks performed.
• Proficient in defining problems, organizing and collecting data, establishing facts, and drawing valid conclusions.

Responsibilities

• Process a high volume of critical correspondence, by digitizing using highly technical equipment, in accordance with the Mailroom Policy and Procedure, prioritizing timeliness and demonstrating a high degree of accuracy, therefore, reducing exposure and risk in a highly regulated environment.
• Perform in a highly organized, energetic team, demonstrating accuracy, efficiency, and optimal levels of accomplishment.
• Pick up mail from the post office using company-owned vehicle, receive all regular mail, sign for confirmed received trackable mail and intake into tracking system, and maintain secured custody transporting it to the mailroom.
• Deliver regular and tracked mail to the post office in the same, secure fashion.
• Utilize postage machine, slicer, and high-speed scanner to accurately scan prepared documents into appropriate queue, according to the Mailroom Procedure and ensuring proper use and safety.
• Prepare high-volume outgoing mail, prioritizing United States Post Office schedules.
• Adhere to all safety training and guidelines in and around the Mailroom, Post Office, and when handling all mail, paying close attention to identify suspicious or inaccurately addressed packages.
• Organize and maintain accurate file system, and receive and deliver inter-office mail.
• Participate in all required training and ensure compliance with training and regulatory requirements across areas of organizational responsibility.
• Identify violations of Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), or other company policies and practices to keep supervisor advised of potential acts that may result in litigation against the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Management of Companies and Enterprises
• Education Level: High school or GED