Mailroom Clerk

Ball Horticultural Company • West Chicago, IL

411d

About The Position

The Mailroom Clerk at Ball Horticultural Company plays a crucial role in ensuring the efficient sorting, processing, and delivery of mail and packages within the organization. This position supports the company's commitment to providing outstanding customer service and reliable supply to professional growers globally. The clerk will also engage in various seed processing functions and participate in continuous improvement initiatives to enhance service delivery.

Requirements

• Must have a High school diploma or GED.
• 2 or more years of experience in light industrial, production, mailroom, packaging, shipping, or distribution operations.
• Valid driver's license is required and forklift experience is highly preferred.
• Excellent verbal and written skills to communicate with internal and external customers; bilingual capabilities a plus.
• MS Office and inventory systems experience required.
• Ability to problem solve, strong attention to detail, organizational skills, teamwork, adaptability, and flexibility to work in multiple areas performing multiple tasks.
• Must have productive, high-quality output to meet customer expectations and internal metrics.
• Ability to assist in creating new procedures and improving existing processes.
• Ability to work directly with other employees inside and outside the department on shared objectives.

Responsibilities

• Provide accurate and timely sorting, processing, and delivery of all company mail and packages to internal customers.
• Perform quality checks on documentation, packaging, and shipments.
• Process outbound shipments through various shipping and mailing systems.
• Perform various seed processing center functions to support seed availability and shipments to customers.
• Use company vehicles to deliver and pick up mail, transport employees, and run miscellaneous errands.
• Load and unload trucks by hand and using mechanical aids including powered forklift trucks.
• Provide high-quality product and accurate content to maintain the company's industry position.
• Participate in continuous improvement exercises and adapt to changing needs and requirements.
• Work with the overall team to deliver best-in-class service.
• Perform all other duties needed to help drive to the company's vision, fulfill its mission, and abide by its values.
• Adhere to all quality control measures and watch for signs of tampering and contamination.
• Perform work using multiple computer systems/software: MS Office tools, SAP inventory control and management, and Carrier software (UPS, FedEx, DHL, etc.).

Benefits

• Profit sharing
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• On-the-job training
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED