Mailroom Clerk

Kaiser Permanente•Honolulu, HI

About The Position

Receives, sorts, and distributes incoming mail and interoffice correspondence. Receives incoming supplies. Dispatches outgoing mail. Performs simple clerical and record keeping duties.

Requirements

Six (6) months mailroom clerk or related experience. (Equivalent combination of education & experience (lesser) may be considered in lieu of requirements.)
High School Diploma or equivalent related experience.
Demonstrated knowledge of and skill in adaptability, customer service, oral communication, and teamwork.
Talking to co-workers, customers, outside vendors, and on the telephone.
Reading, writing, speaking, and understanding English.
Training/giving and receiving instructions.
Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness.

Nice To Haves

Knowledge of hospital layout and departments.

Responsibilities

Receives, sorts and distributes incoming and interoffice mail according to department or individual addressee.
Re-addresses mail to former patients.
Weighs outgoing mail.
Affixes required postage.
Operates appropriate machines (e.g. postage machine, scale, automatic envelope sealing and stamping machine).
Initiates check requests for postage due account and postal meter.
Sorts and bundles outgoing mail according to locale.
Places mail in sacks or trays for pick-up.
Collects, weighs, and records express mail for clinics.
Receives, records, and sends certified, registered, insured, express, and presort mail and maintains accurate postal records.
Receives, counts, verifies and signs for delivery of purchasing department supplies and direct vendor shipments.
Receives telephone calls.
Ascertains needs of caller and assists accordingly.
Directs to appropriate person as needed.
Instructs new personnel in use of postal equipment and U.S. Mail regulations as needed.
Gathers, analyzes, and records data and information for variety of routine and special reports, cost information and patient addresses, as needed.
Relays messages to supervisor, assistant or aide.
Contacts individuals by telephone to advise or question them regarding deliveries and/or procedures.