MAILROOM CLERK (FULL TIME)

Compass Group • Des Plaines, IL

135d • $18

About The Position

ESFM has an opening for a full-time Mailroom Clerk position located in Des Plaines, IL 60018. The schedule for this position is Monday through Friday, from 8:00 am to 5:00 pm. The role involves accurately and promptly processing all Mail and Distribution Services items while providing the highest level of customer service. Responsibilities include receiving, sorting, delivering, picking up, and processing courier items, interoffice mail, magazines, and all classes of United States Postal Services (USPS) mail. The Mailroom Clerk will also verify and keep records on incoming and outgoing shipments, prepare items for shipment, and track courier and accountable items such as FedEx and UPS shipments. The position requires following established processes and maintaining accurate records of customer inquiries and fulfillment of requests. More details will be provided during the interview.

Requirements

• High School diploma or equivalent.
• Relevant prior customer service experience.

Nice To Haves

• Current Dangerous Goods shipping certificate (49 CFR & IATA).
• Working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines.
• Experience using shipping software required by common shipping carriers (UPS, DHL, FedEx, etc.).

Responsibilities

• Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
• Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
• Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
• Properly packages, marks, labels & processes all Non-Hazardous and Hazardous materials using courier specific software (FedEx, UPS, DHL, etc.).
• Researches and routes unidentified and generic mail.
• Coordinates, stages, and transports bulk mail items.
• Receives, logs, delivers and tracks messenger items.
• Follows all processes established in the client standard operating procedures (SOP's).
• Monitors packages for hazardous and suspicious materials.
• Follows established customer inquiry processes and responds to customer needs and requests.
• Maintains accurate records of customer inquiries and fulfillment of requests.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED