Mailroom Clerk and Employee Services Administrator

TSMC • Phoenix, AZ

96d

About The Position

TSMC Arizona is seeking a highly reliable and enthusiastic individual, for an up to 6-month Fixed Term contract position as a Mailroom Clerk and Employee Services Administrator. A job at TSMC Arizona offers an opportunity to work at the most advanced semiconductor fab in the United States. TSMC Arizona’s first fab will operate its leading-edge semiconductor process technology (N4 process), starting production in the first half of 2025. The second fab will utilize its leading edge N3 and N2 process technology and be operational in 2028. The recently announced third fab will manufacture chips using 2nm or even more advanced process technology, with production starting by the end of the decade. America’s leading technology companies are ready to rely on TSMC Arizona for the next generations of chips that will power the digital future. As an Employee Services Administrator, you'll be central to our daily operations, ensuring seamless mail services and efficient employee support. This role goes beyond mail management to actively enhance the employee experience through recognition and engagement programs. We're looking for a proactive, detail-oriented professional with strong organizational and customer service skills to drive operational excellence and a positive work environment.

Requirements

• High School Diploma or equivalent.
• Proficiency using Excel and PowerPoint.
• Proficiency in computer usage for word processing, data entry, and basic calculations.
• Typing, computing, and data entry skills.
• Excellent verbal and written communication skills for interacting with internal staff and external vendors.
• Ability to collaborate effectively within a team environment.
• High level of accuracy and meticulousness in all tasks.
• Strong customer service orientation and experience.
• Ability to handle and transport mail and packages (lifting items up to 25 lbs).
• Capable of extended periods of standing, walking, bending, and reaching typical of a mailroom environment.

Nice To Haves

• Bachelor’s degree

Responsibilities

• Retrieve, sort, and accurately distribute internal mail and packages by department and recipient.
• Enter received mail into the internal receiving system, ensuring proper delivery and tracking.
• Prepare documents and other items for shipping and create shipping labels for employees.
• Arrange pickups from postal services and other delivery vendors.
• Record the arrival of mail and process returns as needed.
• Maintain inventory of mailroom supplies and operate office equipment.
• Assist in managing employee recognition programs and engagement initiatives.
• Support HR projects, including employee surveys and wellness programs.
• Review and process payments for vendor invoices.
• Communicate effectively with outside vendors.
• Develop and prepare various reports and presentations as required.
• Ensure the integrity, cleanliness, and organization of the mailroom.
• Provide excellent customer service to employees regarding mail and other administrative inquiries.

Benefits

• Comprehensive and competitive benefits program including medical, dental, and vision plan offerings.
• Income-protection programs for injury or illness.
• 401(k)-retirement savings plan.
• Competitive paid time-off programs and paid holidays.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees