Mailroom Associate

SPS-North America•Bethlehem, PA

10h•Onsite

About The Position

The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center in a timely manner. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Typical Working Hours: Mondays to Fridays, 9:00AM-6:00PM

Requirements

Strong written and verbal communication skills.
Excellent customer service and organizational abilities.
Proficient in Microsoft Office and able to learn new systems.
Ability to multitask and work independently.
Understanding of shipping/receiving procedures and packing requirements.
High school diploma or equivalent required.
2+ years of relevant experience preferred.
Strong time management, problem-solving, and communication skills.
Ability to learn and use required computer systems.
Professional appearance and adherence to company policies.
Must be able to work hours assigned by management.
Ability to lift and move packages up to 60 lbs. using a cart; frequently lift 40+ lbs.
Ability to walk, bend, kneel, stand, or sit for extended periods.
Manual dexterity to operate office equipment.
Effective use of vision, hearing, and communication to interact with onsite staff.

Nice To Haves

Familiarity with SC Logic equipment preferred.
Experience in print production a plus; training available for the right candidate.
Applicants with print production experience encouraged to apply.

Responsibilities

Deliver 5-star customer service in all interactions.
Receive, sort, log, and distribute incoming mail and packages; manage outgoing shipments.
Maintain accurate shipping/receiving records and chain-of-custody documentation.
Serve as point of contact for mail/package inquiries and notify employees of deliveries.
Keep the Business Service Center neat, organized, and well-stocked; replenish office supplies as needed.
Follow shipping/receiving procedures and ensure correct packing methods and materials.
Maintain professionalism and build strong working relationships across teams.
Support training of back-up staff and assist with sensitive inquiries.
Proactively identify additional tasks during downtime.
Provide exceptional service to both client and employees.

Benefits

Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume