Mailroom Associate

Flagship Facility Services, Inc. • San Jose, CA

2d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The pay rate or range for this position is: $ Job Summary Distributes and collects incoming mail. Collects and processes outgoing mail. Assembles orders and prepares goods for shipment. Works under immediate supervision. Relies on instructions and pre-established guidelines to perform the functions of the job. Job Description Essential Functions 1. Receive, sort and deliver all incoming and outgoing mail or packages 2. Responsibilities include determining, affixing, and recording postage on registered mail and packages 3. Post all outbound mail for delivery to the Post Office or for overnight delivery agencies 4. Completes mailing reports 5. Gathers and reports on S&R metrics such as inbound and outbound packages and mail 6. Receives and distributes UPS & FedEx packages 7. Works within UPS and FedEx software programs 8. Receives PO’s when packages are received within customer’s software programs Knowledge and Skills 1. Basic computer skills 2. Excellent communication skills with company personnel 3. Ability to handle multiple projects simultaneously 4. Strong organizational skills 5. Ability to adhere to customer rules & regulations 6. Must be willing and able to work overtime if necessary 7. Enhance communication and teamwork within Mailroom and across other Facility groups 8. Foster a proactive approach to daily tasks and projects 9. Requires problem solving skills Education and Work Experience 1. High School Diploma 2. Minimum 2 years of excellent customer service related experience required 3. Minimum 1 year Post office, mail center and/or previous shipping/receiving experience preferred 4. Forklift certification preferred Requirements 1. Valid California driver’s license and clean driving record to operate vehicle 2. Pass a criminal background check. Work Environment 1. Fast paced office environment 2. High sense of urgency 3. Small office environment 4. The noise level in the work environment is usually moderate. 5. Exposed to a combination of normal office type environments and shop environments. 6. Exposed to highly confidential information Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, talk or hear. Physical requirements include stooping, standing, climbing and frequent lifting of a minimum of 40 lbs. of office or facilities equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• Basic computer skills
• Excellent communication skills with company personnel
• Ability to handle multiple projects simultaneously
• Strong organizational skills
• Ability to adhere to customer rules & regulations
• Must be willing and able to work overtime if necessary
• Enhance communication and teamwork within Mailroom and across other Facility groups
• Foster a proactive approach to daily tasks and projects
• Requires problem solving skills
• High School Diploma
• Minimum 2 years of excellent customer service related experience required
• Valid California driver’s license and clean driving record to operate vehicle
• Pass a criminal background check

Nice To Haves

• Minimum 1 year Post office, mail center and/or previous shipping/receiving experience preferred
• Forklift certification preferred

Responsibilities

• Receive, sort and deliver all incoming and outgoing mail or packages
• Responsibilities include determining, affixing, and recording postage on registered mail and packages
• Post all outbound mail for delivery to the Post Office or for overnight delivery agencies
• Completes mailing reports
• Gathers and reports on S&R metrics such as inbound and outbound packages and mail
• Receives and distributes UPS & FedEx packages
• Works within UPS and FedEx software programs
• Receives PO’s when packages are received within customer’s software programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED