Mailroom Administrator- Lease Track

The Baldwin Group • Latham, NY

400d • $39,000 - $39,000

About The Position

The Mailroom Administrator at LeaseTrack plays a crucial hybrid role that combines hands-on mail sorting and scanning with processing insurance proofs alongside the customer service team. This position is essential for ensuring efficient mailroom operations while supporting broader business needs, requiring a proactive, detail-oriented, and adaptable individual.

Requirements

• Valid Driver's license and safe, reliable transportation.
• Ability to lift and carry up to 25 pounds safely and effectively.
• Proficiency with Windows OS, Microsoft Office Suite, scanners, and printers.
• Exceptional attention to detail with strong organizational skills.
• Capable of multitasking and prioritizing workloads.
• Alignment with LeaseTrack's core values and a commitment to maintaining a positive workplace culture.

Responsibilities

• Collect and transport mail from the post office to the LeaseTrack office up to four times per week (mileage reimbursement provided at the IRS standard rate).
• Open, sort, scan, and securely dispose of incoming mail while strictly adhering to privacy and security protocols.
• Maintain a clean, well-organized mailroom to ensure smooth workflows and operational efficiency.
• Print and mail documents on behalf of the agency and affiliated company entities.
• Proactively identify and recommend process improvements to the Mailroom Lead to enhance productivity.
• Support customer service operations by processing insurance proofs and responding to customer emails using our proprietary CRM software (training provided).
• Provide general office assistance as needed, ensuring smooth day-to-day operations.
• Adapt to shifting business needs by taking on various tasks across departments as required.
• Collaborate with internal teams and external stakeholders to improve mailroom processes and resolve issues effectively.
• Demonstrate flexibility and a willingness to step beyond primary responsibilities when necessary.

Benefits

• Competitive salary with comprehensive benefits, including Health, Dental, Vision, and Life Insurance.
• Health Savings Account (HSA).
• 401(k).
• Flexible Paid Time Off (PTO) and leave policies to support work-life balance.
• Mileage reimbursement for mail-related travel at the IRS standard rate.

What This Job Offers

• Job Type: Full-time
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: No Education Listed