Mail Services Associate

The Millennium Group • San Jose, CA

2d • Onsite

About The Position

The Millennium Group (TMG) is an award-winning business process outsourcing firm specializing in print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is seeking highly motivated, enthusiastic team players interested in a career. With over 1,500 nationwide associates, TMG is looking for an individual to contribute to its 30+ years of industry success. The Senior Mail Services Associate handles high-volume mail, shipping, receiving, and package distribution across a campus environment. This role ensures accurate logging, scanning, staging, and delivery of all inbound and outbound items, operates material-handling equipment, prepares shipping documentation, resolves discrepancies, and maintains detailed records while providing exceptional customer service. Strong technical skills, attention to detail, and the ability to work independently in a fast-paced, physically demanding environment are essential.

Requirements

• High School diploma or GED equivalent required.
• Experience in a mail room or experience at FedEx and/or UPS.
• Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
• Ability to appropriately handle confidential and highly sensitive material.
• Excellent communication skills.
• Ability to exercise independent judgment regarding ethical practices and conflict resolution.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Attention to detail.
• Ability to handle mail or hand cart, as well as flatbed.
• Must be able to lift up to 50 pounds.

Responsibilities

• Responsible for receiving, sorting, and distributing incoming mail (e.g. letters, parcel, U.S. Postal, and interdepartmental) to appropriate recipients and departments.
• Make timely collection of outgoing mail.
• Prepare and process outbound courier shipments using computer or service provider's equipment.
• Track and maintain records and logs of mailing.
• Perform accurate data entry as needed.
• Responsible for inventory control of mail and shipments supplies.
• Pick up and deliver supplies to designated location as needed for mailing projects.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 1-10 employees