Mail Operations Pharmacy Technician 3 (Special Requirements Team)

CenterWell • West Chester, OH

1d • Onsite

About The Position

The SRT Technicians operate as a specialized team within the dispensing facility. Their functionality provides a link between the Front end processing of prescriptions orders (E-post) and the Back end filling of prescriptions (QMSI). These technicians maintain access into both processing systems allowing them the opportunity to ensure that orders requiring special attention or intervention are processed quickly and effectively sometimes at a high level of difficulty. The Mail Operations Pharmacy Technician 3 (Special Requirements Team) ensures inventory levels are adequate for processing by working with the dispensing teams. This role regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques. This role works under limited guidance due to previous experience, breadth, and depth of knowledge of administrative processes and organizational knowledge. CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM).

Requirements

• Must have an active Pharmacy Technician license with the Board of Pharmacy in Ohio.
• Must have National Pharmacy Technician Certification (PTCB or ExCPT)
• 1 + years of experience in a retail, clinical or mail order pharmacy.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Nice To Haves

• High School Diploma or GED

Responsibilities

• Running aging reports with excel
• Monitor SRT inbox and complete incoming requests
• Process orders within the Fulfillment Exceptions ePost queue
• Partner with Front End teams on orders identified as high priority
• Partner with UPS and FedEx to track and ensure timely delivery of packages that have already left the facility (some outbound calling)
• Manually filling and processing of orders as needed

Benefits

• medical benefits
• dental benefits
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term disability
• long-term disability
• life insurance
• $1,500 hiring bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed