Exela Technologiesposted about 1 month ago
Cleveland, OH
Professional, Scientific, and Technical Services

About the position

As a Customer Service Representative, your primary responsibility is to pick up and deliver mail in an office environment. Good communication skills and attention to detail are required.

Responsibilities

  • Deliver Mail and Packages to administrative and hospital personnel.
  • Use postage meters to apply postage to outgoing mail.
  • Answer customer questions.
  • Maintain a high level of safety awareness and promptly report potential hazards to supervisors.
  • Adhere to security and privacy policies, standards, and guidelines to protect company and customer information.
  • Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution.
  • Work in various environments, including office settings, computer rooms, production floors, warehouses, and shipping/receiving areas, with occasional exposure to environmental factors like dust, dirt, toner, and ink.
  • Engage in repetitive motion activities such as twisting, bending, climbing, and lifting, with the ability to lift up to 25 lbs. frequently.

Requirements

  • High school diploma or equivalent.
  • Proficiency in reading, writing, and speaking English.
  • Ability to work at a computer for extended periods.
  • Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
  • Close vision and ability to focus are necessary for performing tasks accurately.

Nice-to-haves

  • Experience with data entry is desirable.
  • Previous experience with data entry is advantageous.
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