Mail Clerk

Community Health Systems Professional Services Corporation•Huntsville, AL

About The Position

The Mail Clerk is responsible for the timely and accurate receipt, sorting, processing, and distribution of incoming and outgoing mail and packages across the facility. This position ensures efficient mailroom operations while maintaining confidentiality and promoting excellent internal and external customer service.

Requirements

1-3 years of prior experience in a mailroom or office support role preferred
Basic proficiency with computer systems and office software (e.g., email, tracking tools, spreadsheets).
Strong attention to detail, organizational skills, and ability to prioritize tasks.
Effective verbal communication and customer service skills.
Ability to manage time efficiently and meet delivery deadlines.
Problem-solving skills and adaptability to address unexpected issues.
Ability to work both independently and collaboratively with team members.
Understanding of confidentiality and discretion in handling sensitive materials.

Responsibilities

Receives, sorts, and distributes incoming mail, packages, interoffice correspondence, and other materials in a timely manner.
Prepares and processes outgoing mail, including weighing, labeling, and affixing postage or coordinating with courier services.
Separates and routes incoming payments and delivers checks in accordance with established protocols.
Maintains accurate logs, records, and tracking systems for incoming and outgoing items as required.
Ensures mailroom supplies are stocked and equipment is maintained in working order.
Promotes positive customer service interactions with internal staff and external vendors.
Maintains strict confidentiality and complies with privacy regulations related to patient, financial, or operational information.
Assists with special deliveries, bulk mailings, and department-specific requests.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.