Mail Auditor

Chesapeake Employers' Insurance Company • Towson, MD

127d • $53,520 - $80,280

About The Position

Chesapeake Employers’ Insurance Company is a purpose-driven organization dedicated to improving the lives and livelihoods of our policyholders, injured workers, team members, and the community. As a leading workers' compensation specialty insurer in the mid-Atlantic region, we take pride in being a force for good. Our 350 team members are committed to making a positive impact every day in the lives of all our stakeholders. Join our motivated, professional team as we foster a culture of values, teamwork, innovation, and collaboration. Established in 1914, Chesapeake Employers Insurance, headquartered in Towson, Maryland, has over a century of experience, a strong financial foundation, and an 'A' rating from AM Best.

Requirements

• Bachelor’s degree preferred in Accounting, Business, or Finance with 0–2 years of experience
• Insurance coursework desired (such as APA, CIC)
• General PC skills, including Excel
• Demonstrated ability to work with a diverse customer base
• Excellent verbal and written communication skills
• Ability to analyze varied source data to assemble quality premium audits
• Ability to manage workload in which most of the time is spent assisting telephone inquiries and/or office walk-ins
• Spanish-speaking skills preferred

Responsibilities

• Conducts voluntary audits in compliance with established company policies, guidelines, and industry standards
• Maintains, monitors, and manages assigned audits utilizing the necessary tools and resources
• Accountable for achievement and maintenance of time-to-serve, productivity, and quality standards based on department and organizational objectives
• Assesses and analyzes additional significant account information obtained during audit and makes final decisions regarding account modifications
• Works with policyholders, agents, and internal staff to analyze and resolve audit disputes as needed, within established guidelines
• Completes other duties and special projects assigned by management

Benefits

• Health coverage
• Vision coverage
• Dental coverage
• Robust PTO plan
• 8% employer contribution to retirement regardless of team member contribution
• Educational assistance
• Opportunities to participate in team member appreciation events
• STD, LTD and group life insurance 1X a team member's salary
• Free tickets to community attractions
• Flexibility to thrive in a hybrid work environment
• Opportunities to participate in development and volunteer programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees