Magnolia 01 Grocery - Stock Controller - Full-Time

About the position

As a Stock Controller at H-E-B, you will lead and provision a well-stocked and well-maintained department while providing superior customer service. This role involves performing supervisory responsibilities, such as assisting with work scheduling, and training and developing Partners. The Stock Controller position offers the opportunity to learn about multiple products and departments across the store, while also leading a team, which can serve as a building block for many other jobs within H-E-B. Commitment, hard work, and a focus on quality and customer service are essential, as you will eventually become an Owner in the company.

Responsibilities

• Lead the overnight stocking team, delegating and directing work, motivating Partners, and holding the team accountable for meeting expectations.
• Communicate the 'state of the team' to the Department Manager and Leader, providing formal input on Partner performance.
• Coach and develop Partners, assisting with new hire onboarding and training.
• Give input on writing schedules and report on overnight time and attendance.
• Ensure compliance with inventory management SOPs and processes.
• Provide excellent customer service, modeling and coaching on superior customer service and hospitality.
• Answer customer questions regarding products and assist them with selections.
• Merchandise products effectively.

Requirements

• Minimum age 18.
• 3+ months of experience in stocking or customer service.
• Strong communication, interpersonal, and customer service skills.
• Ability to work overnight schedules.
• Ability to operate pallet jack / baler.
• Ability to manage multiple priorities and shift focus between tasks.

Nice-to-haves

• Experience leading an overnight team or large teams in other areas of the business.
• Completion of forklift / power jack training.