Macy's Stores Operations Center Representative, Woodbridge Center - Full Time
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About The Position
The Macy's Stores Operation Center (MSOC) Reps are an integral part of the Store Environment Team, supporting all Macy's Inc. locations in the event of catastrophic emergencies, business impacting emergencies, and obtaining quick resolutions to all maintenance and environmental issues within each store. MSOC Reps are required to respond to work on an 'on call' basis for emergencies to support our stores business continuity and work non-standard hours and flexible shifts. This position will include communication and problem-solving emanating from both internal and external parties. This position requires meticulous attention to detail and the ability to direct and guide other parties on what is needed from them. This role will also perform other duties as assigned. All schedules include either Saturday or Sunday with day off during the week. The MSOC is open 24 hours a day, including weekends and holidays. Schedules are non-standard hours.
