Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar’s Building Construction Products (BCP) division has an exciting opening for a Machine Technical Service Representative dedicated to supporting Western States and Harnish Group in Idaho, Washington, Oregon, Montana, Wyoming, North Dakota, Alaska. If traveling to dealer sites to be hands-on with Caterpillar machines in the field sounds appealing, apply today! Role Summary: Working hands-on with construction equipment, customers, and dealers, this role consults on machine product problem management within an assigned territory for Caterpillar machines. This is a dealer and customer facing assignment where technical aptitude partnered with strong decision making and customer service skills is the key to success.