Machine Learning Success Manager
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About The Position
As Snorkel's ML Success Manager, you will lead the post-sales lifecycle for a portfolio of enterprise customers. You'll be focused on building strong relationships and delivering successful outcomes. Within each account you will serve as a trusted advisor, helping customers drive adoption, move up the maturity curve, and derive business value from Snorkel Flow and our data centric approach to ML application development. Ultimately, your efforts will directly lead to project success, retention, renewal, and growth. Sitting at the intersection of sales, product management, engineering, and data science teams, few roles provide such a direct impact on the growth of the company. In time, the ML Success Manager will proactively identify and enhance areas of improvement within the customer success path. This is a phenomenal opportunity for a customer-centric individual to join our customer success team and drive its strategy for the future.
