About The Position

We are building a platform for AI Agents to come together and solve arbitrarily complex tasks, leveraging Superhuman ubiquitous UI. As a Machine Learning Engineer on this team, you will be at the heart of our company's transformation. Protect Shared Documents:  Lead the development of advanced machine learning systems to identify abusive users and fraudulent content, with a special focus on documents and content shared between users. Analyze Content and Behavior:  Build models that evaluate both document content and user behavior, allowing for nuanced and effective detection of spam, scams, and manipulative activity within shared environments. Own Key Detection Pipelines:  Develop, deploy, and maintain critical systems for monitoring documents, interactions, and sharing patterns, providing proactive interventions to keep collaborative workspaces safe. Integrate Leading AI Approaches:  Operate at the forefront of fraud prevention by leveraging the latest advances in NLP and machine learning to understand, flag, and stop suspicious patterns in real time. High-Impact, Mission-Aligned Work:  Join a focused, mission-driven team where your contributions directly protect millions of users. Enjoy autonomy, rapid iteration, and the chance to make decisions that shape the future of secure collaboration. Deliver Results Quickly:  Move swiftly from concept to deployment, building solutions that enable safe document sharing and support Superhuman's global user base.

Requirements

  • MS / PhD in Computer Science.
  • 5+ years of industry experience as a machine learning engineer or applied research scientist.
  • A deep understanding of modern algorithms and approaches to ML, NLP, and LLMs.
  • Experience building LLM-based products.
  • A deep care about the end-user experience and strives to ensure high quality.
  • Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Responsibilities

  • Lead the development of advanced machine learning systems to identify abusive users and fraudulent content, with a special focus on documents and content shared between users.
  • Build models that evaluate both document content and user behavior, allowing for nuanced and effective detection of spam, scams, and manipulative activity within shared environments.
  • Develop, deploy, and maintain critical systems for monitoring documents, interactions, and sharing patterns, providing proactive interventions to keep collaborative workspaces safe.
  • Operate at the forefront of fraud prevention by leveraging the latest advances in NLP and machine learning to understand, flag, and stop suspicious patterns in real time.
  • Move swiftly from concept to deployment, building solutions that enable safe document sharing and support Superhuman's global user base.

Benefits

  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching
  • Paid parental leave
  • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
  • Annual professional development budget and opportunities

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Ph.D. or professional degree

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