MAC Store Manager - Full Time - Shops at North Bridge - Chicago, IL

The Estée Lauder Companies • Chicago, IL

415d • $53,900 - $100,100

About The Position

The Store/Retail/Counter Manager is responsible for leading, coaching, and developing a team of Sales Associates to meet sales, customer service, and operational targets. This role offers total accountability for creating and executing a business plan aimed at customer recruitment and retention through strategic targeting and impactful in-store events. The position is ideal for ambitious self-starters with a passion for business planning and coaching, providing a pathway for career advancement within the beauty industry.

Requirements

• Proven retail management or assistant retail management experience, preferably in cosmetics.
• Ability to provide inspirational and personalized customer service.
• Experience in business planning, including setting sales and customer service targets.
• Previous retail operations experience, including inventory management and cash reconciliation.
• Proven track record of leading a team to achieve sales and customer service targets.
• Experience in creating and executing in-store events.
• Ability to work retail hours, including days, nights, weekends, and special events.
• Familiarity with retail point-of-sale software.
• Proficient in Microsoft Office.

Responsibilities

• Lead, coach, and develop a team of Sales Associates.
• Achieve sales, customer service, and operational targets.
• Create and execute a business plan for customer recruitment and retention.
• Manage in-store events and customer relationship management.
• Conduct sales analysis and staff scheduling.
• Oversee inventory and facilities management, including cash reconciliation.

Benefits

• Competitive remuneration and benefits package.
• Outstanding training and development opportunities.
• Incentive compensation programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Chemical Manufacturing
• Education Level: No Education Listed