MAC-FACILITY ATTENDANT

Sparrow•East Lansing, MI

11d

About The Position

Under the supervision of the Facility Supervisor, the Facility Attendant is responsible for delivering exceptional customer service throughout the club, with a primary focus on the locker rooms and fitness floors. Core duties include maintaining a clean, organized, and fully stocked locker room, and performing custodial and laundry services. The attendant also ensures that all gym equipment is in safe and functional condition, helping to create a clean, safe, and welcoming environment for all members.

Requirements

CPR certification within 6 months of hire
Must be well-groomed and professional in appearance.
Must be able to communicate in a positive manner with staff, the public and other teammates.
Be willing and able to work well with people of various backgrounds and beliefs.
Must be able to enforce MAC policies, specific to locker rooms and fitness floors.

Nice To Haves

Attending High School or H.S Diploma desired

Responsibilities

Maintain a clean, safe, and welcoming environment in locker rooms and fitness areas.
Provide custodial and laundry services to meet member needs and uphold hygiene standards.
Restock amenities and supplies in locker rooms to ensure consistent availability.
Support fitness floor organization by re-racking weights and returning equipment to proper locations.
Clean and inspect fitness equipment; perform proactive checks to ensure proper function and safety.
Remove trash, collect dirty towels, and maintain cleanliness throughout the facility.
Greet members and assist with fitness equipment, club information, and general inquiries.
Enforce MAC policies and ensure safety protocols are followed in all areas of responsibility.
Participate in ongoing training to remain informed of MAC policies, procedures, and best practices.
Provide support for special events, overnight shifts, and other assigned activities.
Maintain a friendly, respectful, and service-oriented demeanor with all members and staff.
Ensure proper shift coverage and represent the MAC in alignment with its mission and values.