Barcelona Wine Bar-posted 3 months ago
Full-time • Mid Level
Denver, CO
501-1,000 employees

The Maître D will lead the party at Barcelona Wine Bar, overseeing all aspects of the restaurant's vibe and hospitality operations. At Barcelona Wine Bar, hospitality is about creating genuine connections and memorable experiences. The Maître D will make sure every single person leaves ridiculously happy -- everything you do is in support of that. You will be empowered to do whatever it takes to give all of your guests the most amazing experience. This position reports directly to the General Manager.

  • Own the vibe of the entire restaurant operations to create an environment that will foster personal connections with our guests and exceed their expectations.
  • Responsible for maintaining the energy by setting the tone to deliver best-in-class hospitality.
  • Exceeds guest expectations by delivering an experience our guests did not know they wanted.
  • Maintain an in-depth knowledge of the menu to provide a standout dining experience for all guests you interact with during service.
  • Work closely with the restaurant management team to maximize guest satisfaction, including proactive communicating guest inquiries, complaints, and special requests in real time.
  • Participates and leads meetings tailored around best practices for hospitality.
  • Performs other related duties as assigned.
  • Availability for timely communication with our guests.
  • Flexibility to work evenings, weekends, late nights, and holiday shifts in addition to full flexibility to accommodate peak dining hours and special events.
  • A track record of fostering genuine guest connections to increase sales volume.
  • 3+ years with prior experience as a Maître d’, lead host, or front-of-house supervisor is preferred.
  • Prior wine (WSET) or beverage certifications (Cicerone) are a plus.
  • Knowledge of retail/restaurant/hospitality training trends and best practices is required.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service