MA Trainee

NeighborHealth•Boston, MA

2d•$20

About The Position

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: Education & Training Institute All Locations: 151 Orleans Street Position Summary: A MA Trainee will work in an assigned NeighborHealth Department fulfilling the duties assigned to them by their direct Manager.

Requirements

High School Diploma or G.E.D.
Able to anticipate potential problems and problem-solve independently.
Good communication skills with the ability to work with different NeighborHealth departments both independently and as a team member.

Nice To Haves

Bilingual in Spanish prefer but not required.

Responsibilities

Will provide excellent customer service to help resolve inquiries or requests for patients and NeighborHealth staff.
Will work in their assigned NeighborHealth Department supporting the needs of that Department, their colleagues, and patients (if applicable).
Will provide telephone/email support; answering phones/emails in a pleasant and cordial manner while providing excellent customer service to help resolve inquiries or requests.
Follow established departmental policies and procedures for environmental safety and infection control.
Reflect NeighborHealth core values.
Maintain professional attitude.
Will work in their assigned NeighborHealth Department supporting the needs of that Department, their colleagues, and patients (if applicable).
Maintain issues promptly.
Will provide telephone/email support; answering phones/emails pleasantly and cordially while providing excellent customer service to help resolve inquiries or requests.
Participates in required departmental activities.
Maintain excellent punctuality and attendance.
Adhere to all NeighborHealth and departmental policies and procedures.
Use NeighborHealth devices appropriately.
Follow established departmental policies and procedures for environmental safety and infection control.
Perform other related duties from the clinical department as needed.