MA Supervisor

Sea Mar Community Health Centers•Seattle, WA

2d•Onsite

About The Position

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Full-time Medical Assistant Supervisor position available at our WhiteCenter Medical Clinic. The Medical Assistant Supervisor is aleadership position, working collaboratively to ensure all patientsare receiving quality care and services. Responsibilities may include,but are not limited to, overseeing the performance of the medicalassistants working in the clinic, assisting with patient flow issues,performing procedures as needed, ensuring that all medical assistantsare completing every clinical quality measure for all patients,assisting with patient assessments, and administrative duties asassigned.

Requirements

Strong leadership, supervisory and training skills with a strongclinical background in ambulatory care.
Actively participate in staff meetings.
Interact sensitively and effectively with people of diversebackgrounds.
Anticipate the needs of patients and providers according toclinical presentation.
Anticipate the needs of the clinic according to existing demandsand resources and based on historical trends.
Flexibility with clinic hours.
Willingness to take on new projects.
Experience working with multicultural/diverse populations.
Bilingual English/Spanish is required.
Must have graduated from an accredited program with an active MA-Clicense in the State of Washington or be licensed as an LPN in theState of Washington.
Must obtain Basic Life Support (BLS) CPR within 90 days of hiredate and maintain current certification throughout employment.
Must have completed state-mandated HIV/AIDS education.

Responsibilities

To hire, train, and supervise MAs in order to ensure effective andefficient patient care is being provided. In doing so, each patientwill receive quality, patient-centered care following establishedclinical guidelines for both preventive care and chronic diseasemanagement. The MA Supervisor is responsible for evaluating medicalassistant performance, and may provide feedback on the performance ofother positions within the clinic.
To ensure all performance measures are met, which include but arenot limited to clinical quality measures, provider productivity andresource management.
To provide clinical and administrative supervision to the clinicalcare team personnel in the clinic, including medical assistants (MAs),care coordinators, externs, and phlebotomists.
Ensure all employees adhere to the AIDET model of service with theexpectation that every employee provides exceptional service to everyperson, every time.
Conduct nursing audits to measure staff performance and patienthealth outcomes.
Plan and implement on-going in-service trainings for staffaccording to the established requirements. Trainings include annualcorporate trainings, QI trainings specific to the nursing departmentand infection control, and any trainings needed to accommodated systemor regulatory changes.
Ensures medication administration, storage, maintenance,dispensation, and waste logs are maintained in accordance with Sea Marpolicies and procedures.