Bilingual Medical Assistant / Phlebotomist

Palm Medical Centers•Zephyrhills, FL

3d•$21•Onsite

About The Position

Are you concerned about your pay, career development opportunities or work culture? Come learn about the Palm Medical Centers experience! Our centers have a 98% patient satisfaction rate as we deliver senior primary care with genuine kindness. Palm Medical is a primary care leader in Florida with 35 locations and growing! At Palm Medical Centers, our patients have the peace of mind knowing that their health and well-being are our primary concerns. We give our health plan clients the confidence that their members are well taken care of. With over 11,000 at-risk members, we provide primary care and other services to seniors and families in our medical centers that are comfortable, convenient and staffed with caring professionals. Our activity and wellness facilities are filled with health plan members who know us for our distinct events and programs that cater to the communities we serve. Every day, Palm Medical Centers delivers on its promise to bring value based, quality healthcare to our patients. At Palm Medical Centers, you can expect: Strong compensation package with good benefits and great work culture Ability to make a major impact at your center Career development leadership opportunities to unlock your full potential Clear direction with a strong leadership team Performance recognition and awards Opportunities to add significant value to patients quality of life Job Description Job Title: MA / Phlebotomist FLSA Status: Non-exempt Duties & Responsibilities: Verify patient information by interviewing patient; recording medical history; confirming purpose of visit. Prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight and temperature; reporting patient history summary. Secure patient information and maintains patient confidentiality Counsel patients by transmitting physician's orders and questions Schedule appointments; verify times with patients; prepare charts, pre-admission and consent forms. Maintain safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations. Keep supplies ready by inventorying stock; placing orders; verifying receipt. Arrange daily activities based on urgency of requests for fluid samples Identify patients and their personal information using their ID, documents or other means Determine the right venipuncture method based on patient age, health etc. Reassure patients and help them relax Find veins that are suitable for puncture Draw blood using sterilized needles, vials and other equipment Ensure optimal quality and quantity of samples Label samples correctly and send or deliver them for testing Answer patient questions and provide useful information Keep accurate records on fluid specimens and tests Adhere to all relevant health and safety standards while working

Requirements

Exceptional customer service and phone etiquette
Ability to maintain effective and organized systems to ensure timely patient flow
The ability to administer injections
MA or Phlebotomist certification is preferred
Proven experience as a Phlebotomist or Phlebotomy Technician
Experience with effective puncture techniques
Understanding of proper patient identification methods
Knowledge of legal requirements about drawing blood, handling fluid samples and use of relevant medical equipment and material
Ability to use computers to enter information
Excellent communication skills
Attention to detail
Ability to connect with patients and make them feel comfortable
Patience and presence of mind
Prolonged periods of sitting at a desk and working on a computer
May require prolonged period of standing, walking and bending
Ability to move/lift up to 20 pounds at times
Must be able to move/assist with moving patients

Nice To Haves

MA or Phlebotomist certification is preferred

Responsibilities

Verify patient information by interviewing patient; recording medical history; confirming purpose of visit.
Prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight and temperature; reporting patient history summary.
Secure patient information and maintains patient confidentiality
Counsel patients by transmitting physician's orders and questions
Schedule appointments; verify times with patients; prepare charts, pre-admission and consent forms.
Maintain safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
Keep supplies ready by inventorying stock; placing orders; verifying receipt.
Arrange daily activities based on urgency of requests for fluid samples
Identify patients and their personal information using their ID, documents or other means
Determine the right venipuncture method based on patient age, health etc.
Reassure patients and help them relax
Find veins that are suitable for puncture
Draw blood using sterilized needles, vials and other equipment
Ensure optimal quality and quantity of samples
Label samples correctly and send or deliver them for testing
Answer patient questions and provide useful information
Keep accurate records on fluid specimens and tests
Adhere to all relevant health and safety standards while working