MA/NCT- Emory

Hunt Regional Healthcare

About The Position

The Urgent Care MA/NCT is responsible for providing professional care and clerical services for clinic patients following established standards and practices. They provide assistance to providers and other staff in coordinating patient care and functioning as a primary liaison between patients, staff, and providers.

Requirements

High school diploma or equivalent
Patient care/Urgent Care experience preferred
NCT (Non-Certified Radiology Technician) registered by the Texas Medical Board
or
LMRT (Limited Medical Radiologic Technologist) registered by the Texas Medical Board
Certified Medical Assistant or at least 3 years of medical assisting experience preferred
Employees must abide by all policies and procedures as outlined by Hunt Regional Healthcare. Basic knowledge of non-emergent care through assessment, communication, organizational skills, and following appropriate standards of care and best practices.
Strong interpersonal, verbal, and written communication skills are required, especially the ability to communicate instructions and procedures for treatments to promote a desired level of comfort and confidence to patients.
Requires analytical capabilities and initiative to begin and complete projects and work independently- must be self-motivated, results oriented, and demonstrate integrity, honesty, and a sense of mission and loyalty.
Computer skills required, including word processing and spreadsheets.
Pleasant demeanor, professional appearance, ability to utilize good judgment, demonstrate patience, and maintain a professional demeanor, sustain concentration in a busy and stressful environment and work varied hours and schedules.

Nice To Haves

MA certification
Current American Heart Association BLS
DOT specimen collection/BAT certification
Previous experience in medical environment

Responsibilities

Demonstrates an understanding of and adherence to the HMHD Compliance Plan.
Conduct reflects HMHD's values and a commitment to HMHD's Code of Conduct.
Attends the required corporate integrity and compliance training and education programs.
Demonstrates proficiency in understanding the materials presented during the corporate integrity and compliance training and education program.
Complies with all HIPAA standards.
Works independently and demonstrates problem-solving skills.
Attends all mandatory departmental and in-service programs.
Supportive of management decisions regarding allocation of personnel and is willing to adjust scheduling as needed.
Demonstrates a willingness to assist colleagues whenever necessary.
Maintains a good working rapport with all patient care personnel and other departments to deliver quality service.
Addresses patients, families, and co-workers in a responsive and respectful manner and adheres to the HMHD Behavioral Standards. Acts promptly to address any patient complaints or concerns.
Adheres to all department policies and the policies of HMHD.
Complete check in processes, including verifying insurance benefits and collecting patient co-pay, deductible, and/or balances.
Prepare patient care rooms for examination
Measure vital signs, obtain medical history, reconcile medications, and document reason for visit. Accurately record information on chart/EMR.
Perform invasive and noninvasive diagnostic tests including eye exams, electrocardiograph, pulse ox,peak flow/spirometry, inhalation treatment equipment and blood draws.
Perform, collect, and label CLIA-waived lab tests in house and for send out.
Perform both DOT and Non-DOT urine drug and alcohol tests.
Remove sutures/staples and change sterile and non-sterile dressings.
Explains any procedures and treatments that will be performed.
Clean and sterilize both instruments and equipment after use.
Maintain adequate level of supplies and instruments for use by the facility.
Demonstrates the safe operation of equipment and machinery and follows procedures for reporting and correcting an unsafe situation.
Prepare patient, machine, room, equipment and materials for x-ray.
Properly position patient by arranging immobilization and support devices.
Perform radiation protection techniques to limit exposure to patient and medical staff. Properly adjust equipment controls, determine proper voltage, and exposure time.
Participate in Quality Improvement and Mandatory education/training programs.