Medical Assistant Care Coordinator - Open to CNA, MA, or other

NORTH OLYMPIC HEALTHCARE NETWORK•Port Angeles, WA

6d•$19 - $25•Onsite

About The Position

The Care Coordinator will work together with other members of the North Olympic Health Network Care Team to provide high quality, well-coordinated, highly organized, patient-centered care to patients and their families/care givers/support systems. The Care Coordinator will work in a number of capacities as a support role to the Provider-led Care Team. At North Olympic Health Network, the primary accountability of the Care Coordinator role will be to ensure safe, timely, efficient and effective transitions of care for patients – both within and outside of the NOHN primary care practice. The role of the Care Coordinator is focused on four main accountabilities. Managing Transitions of Care – hospital, nursing home, emergency room, etc. Patient Outreach & Engagement – ex: care gap closure Care Team support – ex: overdue orders monitoring, care coordination messages from clinical teams, backline support, etc. Chronic Care Management patient support The Care Coordinator will work with practice leadership, providers, clinical staff, and ancillary care teams, as well as with patients, families/caregivers, to achieve healthcare and lifestyle goals and maintain open lines of communication across the care team.

Requirements

High school diploma or equivalent. Hold a current, unrestricted WA State licensure as a Medical Assistant (MA-C or MA-R), or others with aptitude and experience in clinical settings.
Proficient in medical terminology, basic anatomy & physiology.
Possess or willingness to learn about Chronic Care Management.
Proficiency in EHR systems (EPIC) and Practice Management Systems, excellent communication skills, strong organizational skills, ability to work independently and as part of a team, demonstrate attention to detail and strong assessment skills.
Ability to multi-task and prioritize with minimal direction.
Demonstrate critical thinking skills and emotional intelligence in the workplace.
Demonstrate patient-centric, customer service oriented approach.
Must be able to verbally communicate and hear.
Ability to communicate well with others through written and verbal interpersonal communication.
Motivational interviewing techniques.
Must be able to walk intermittently for 8 hours
Some standing, sitting, bending and occasional lifting
Use hands and fingers to continually manipulate a keyboard
Viewing a computer screen for 8 hours

Responsibilities

Managing Transitions of Care – hospital, nursing home, emergency room, etc.
Patient Outreach & Engagement – ex: care gap closure
Care Team support – ex: overdue orders monitoring, care coordination messages from clinical teams, backline support, etc.
Chronic Care Management patient support